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subject:"Job satisfaction"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of hospitality marketing & management"
~subject:"Kundenzufriedenheit"
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Search: subject_exact:"Einfühlungsvermögen"
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Job satisfaction
Kundenzufriedenheit
Emotion
97
Consumer behaviour
62
Konsumentenverhalten
62
Customer satisfaction
32
Dienstleistungsqualität
32
Service quality
32
Hotel industry
30
Hotellerie
30
Gastronomie
22
Restaurant industry
22
Arbeitszufriedenheit
18
Beziehungsmarketing
16
Relationship marketing
16
Tourism employees
16
Tourismusberufe
16
Stress
15
Work stress
15
Arbeitsverhalten
14
Work behaviour
14
Intelligence
10
Intelligenz
10
Customer service
9
Kundenservice
9
Beschwerdemanagement
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Complaint management
8
Corporate Social Responsibility
8
Corporate social responsibility
8
Hospital
8
Krankenhaus
8
Social Web
8
Social web
8
Viral marketing
8
Virales Marketing
8
emotions
8
Arbeitskräfte
7
China
7
Emotional exhaustion
7
Emotional intelligence
7
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Article
47
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47
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English
47
Author
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Han, Heesup
3
Baloglu, Seyhmus
2
Busser, James
2
Cain, Lisa
2
Hanks, Lydia
2
Jani, Dev
2
Karatepe, Osman M.
2
Kim, Peter Beomcheol
2
Prayag, Girish
2
Abbas, Haidar
1
Abbas, Nida
1
Ahmed, Saleh Uddin Mansur
1
Aideed, Hassan
1
Ali, Faizan
1
Alnawas, Ibrahim
1
Amin, Muslim
1
Aparicio-Valverde, Mireia
1
Bai, Billy
1
Beise-Zee, Rian
1
Bendle, Lawrence J.
1
Bennett, Keri
1
Bilro, Ricardo Godinho
1
Cai, Ruiying
1
Chen, Yi
1
Chiu, Yen-Ting Helena
1
Choi, Soojin
1
Chua, Bee-Lia
1
Cobanoglu, Cihan
1
Coughlan, Joseph
1
DiPietro, Robin B.
1
Doan, Tin
1
Dung Minh Nguyen
1
El-Bayoumi Salem, Islam
1
Elbaz, Ahmed Mohamed
1
Feng, Jie
1
Fong, Lawrence Hoc Nang
1
Geng, Zizhen
1
Gong, Jin-Hong
1
Gordon, Susan E.
1
Grobelna, Aleksandra
1
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International journal of contemporary hospitality management
Journal of hospitality marketing & management
International journal of hospitality management
75
Journal of business research : JBR
33
Journal of retailing and consumer services
26
The journal of services marketing
22
Journal of travel and tourism marketing
20
Tourism management : research, policies, practice
19
Journal of vocational behavior
17
Tourism management perspectives : TMP
16
Journal of business ethics : JOBE
14
The service industries journal
14
The international journal of human resource management
12
International journal of human resource management
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Psychology & marketing
11
Cogent business & management
10
Human relations
10
Journal of business and psychology
10
Service business
10
European journal of marketing : EJM
9
Journal of personnel psychology
9
Services marketing quarterly
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of managerial psychology
8
Journal of service research : JSR
8
Journal of service theory and practice : JSTP
8
Leadership & organization development journal
8
Employee relations
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
7
Management decision : MD
7
Management research review
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Academy of Management journal : AMJ
6
Administrative Sciences : open access journal
6
Journal of air transport management
6
Journal of management : JOM
6
Journal of marketing management : MM
6
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ECONIS (ZBW)
47
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1
Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine
;
Coughlan, Joseph
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
Saved in:
2
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
3
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
4
Connecting transformational leadership and emotional energy to job performance : the boundary role of meaningful work
Md Karim Rabiul
;
Ahmed, Saleh Uddin Mansur
;
Rashid, Harun Or
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1126-1145
Persistent link: https://www.econbiz.de/10014369560
Saved in:
5
Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora
;
Laškarin Ažić, Marina
- In:
Journal of hospitality marketing & management
32
(
2023
)
5
,
pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
Saved in:
6
Platform-centric vs. multi-party service failure : an examination of consumers' negative word of mouth about sharing economy platforms
Wu, Luorong
;
Liu, Qing
;
Ma, Shihan
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1332-1375
Persistent link: https://www.econbiz.de/10014280782
Saved in:
7
Corporate social responsibility authenticity as an antecedent to customer citizenship behavior : evidence from hospitality industry in Taiwan
Dung Minh Nguyen
;
Chiu, Yen-Ting Helena
- In:
Journal of hospitality marketing & management
32
(
2023
)
4
,
pp. 477-504
Persistent link: https://www.econbiz.de/10014281024
Saved in:
8
Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam
;
Abbas, Haidar
;
Mousa, Mohamed
; …
- In:
Journal of hospitality marketing & management
32
(
2023
)
2
,
pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
Saved in:
9
Role of affective forecasting in customers' hotel service experiences
Lajante, Mathieu
;
Ladhari, Riadh
;
Massa, Elodie
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1062-1083
Persistent link: https://www.econbiz.de/10013164525
Saved in:
10
Family-supportive supervisor behaviors and employee turnover intention in the foodservice industry : does gender matter?
Jolly, Phillip M.
;
Gordon, Susan E.
;
Self, Timothy T.
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1084-1105
Persistent link: https://www.econbiz.de/10013164526
Saved in:
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