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subject:"Job satisfaction"
~isPartOf:"International journal of contemporary hospitality management"
~isPartOf:"Journal of travel and tourism marketing"
~subject:"Customer satisfaction"
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Job satisfaction
Customer satisfaction
Emotion
103
Consumer behaviour
61
Konsumentenverhalten
61
Kundenzufriedenheit
33
Dienstleistungsqualität
28
Service quality
28
Holiday behaviour
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Hotel industry
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Hotellerie
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Urlaubsverhalten
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Beziehungsmarketing
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Arbeitszufriedenheit
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China
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Viral marketing
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Virales Marketing
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emotions
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Customer service
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Destination management
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Destinationsmanagement
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Han, Heesup
6
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3
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3
Hsu, Maxwell K.
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Karatepe, Osman M.
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Lee, Choong-Ki
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Abbas, Nida
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International journal of contemporary hospitality management
Journal of travel and tourism marketing
International journal of hospitality management
75
Journal of business research : JBR
33
Journal of retailing and consumer services
26
Journal of hospitality marketing & management
23
The journal of services marketing
22
Tourism management : research, policies, practice
19
Journal of vocational behavior
17
Tourism management perspectives : TMP
16
Journal of business ethics : JOBE
14
The service industries journal
14
The international journal of human resource management
12
International journal of human resource management
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Psychology & marketing
11
Cogent business & management
10
Human relations
10
Journal of business and psychology
10
Service business
10
European journal of marketing : EJM
9
Journal of personnel psychology
9
Services marketing quarterly
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
8
Journal of managerial psychology
8
Journal of service research : JSR
8
Journal of service theory and practice : JSTP
8
Leadership & organization development journal
8
Employee relations
7
Journal of Asian finance, economics and business : JAFEB
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
7
Management decision : MD
7
Management research review
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Academy of Management journal : AMJ
6
Administrative Sciences : open access journal
6
Journal of air transport management
6
Journal of management : JOM
6
Journal of marketing management : MM
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1
Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine
;
Coughlan, Joseph
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
Saved in:
2
Will sensory impressions drive the intention to revisit? : an empirical study in the rural tourism
Lu, Wenjing
;
Low Mei Peng
;
Wai Mun Yeong
- In:
Journal of travel and tourism marketing
41
(
2024
)
2
,
pp. 292-306
Persistent link: https://www.econbiz.de/10014513644
Saved in:
3
Toward a framework for perceived yuanfen in the accommodation service encounter : a grounded theory study
Tang, Xiangjie
;
Fong, Lawrence Hoc Nang
;
So, Amy Siu Ian
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 155-181
Persistent link: https://www.econbiz.de/10014483406
Saved in:
4
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
5
Platform-centric vs. multi-party service failure : an examination of consumers' negative word of mouth about sharing economy platforms
Wu, Luorong
;
Liu, Qing
;
Ma, Shihan
;
Hanks, Lydia
- In:
International journal of contemporary hospitality management
35
(
2023
)
4
,
pp. 1332-1375
Persistent link: https://www.econbiz.de/10014280782
Saved in:
6
Role of affective forecasting in customers' hotel service experiences
Lajante, Mathieu
;
Ladhari, Riadh
;
Massa, Elodie
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1062-1083
Persistent link: https://www.econbiz.de/10013164525
Saved in:
7
Family-supportive supervisor behaviors and employee turnover intention in the foodservice industry : does gender matter?
Jolly, Phillip M.
;
Gordon, Susan E.
;
Self, Timothy T.
- In:
International journal of contemporary hospitality management
34
(
2022
)
3
,
pp. 1084-1105
Persistent link: https://www.econbiz.de/10013164526
Saved in:
8
The impact of AI-enabled service attributes on service hospitableness : the role of employee physical and psychological workload
Qiu, Hailian
;
Li, Minglong
;
Bai, Billy
;
Wang, Ning
;
Li, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
4
,
pp. 1374-1398
Persistent link: https://www.econbiz.de/10013164613
Saved in:
9
COVID-19-related job insecurity and employees’ behavioral outcomes : mediating role of emotional exhaustion and moderating role of symmetrical internal communication
Khan, Abdul Karim
;
Khalid, Maria
;
Abbas, Nida
;
Khalid, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2496-2515
Persistent link: https://www.econbiz.de/10013412653
Saved in:
10
Biophilic design for urban hotels : prospective hospitality employees' perspectives
Guzzo, Renata Fernandes
;
Suess, Courtney
;
Legendre, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 2914-2933
Persistent link: https://www.econbiz.de/10013412832
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