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subject:"Konsumentenverhalten"
~isPartOf:"International journal of business information systems : IJBIS"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~subject:"Markteintritt"
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Search: subject_exact:"Switching barriers"
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Konsumentenverhalten
Markteintritt
Consumer behaviour
7
Customer satisfaction
7
Kundenzufriedenheit
7
Switching behaviour
7
Wechselverhalten
7
Beziehungsmarketing
6
Relationship marketing
6
Dienstleistungsqualität
4
Service quality
4
Customer retention
3
Kundenbindung
3
Mobile communications
3
Mobilkommunikation
3
Switching costs
3
customer loyalty
3
Beschwerdemanagement
2
Complaint management
2
Customer service
2
E-commerce
2
Electronic Commerce
2
Kundenservice
2
Arbeitszufriedenheit
1
Banks
1
Confidence
1
Corporate reputation
1
Customer loyalty
1
E-SQ
1
Einzelhandel
1
Emotion
1
Emotional stability
1
Ethiopia
1
FLANN
1
Firmenimage
1
Gesundheitsversorgung
1
Gesundheitswesen
1
Health care
1
Health care system
1
Healthcare industry
1
Hospital
1
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Article
7
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7
Aufsatz in Zeitschrift
7
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English
7
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Al-Hawari, Mohd Ahmad
1
Chen, Ying-hueih
1
Chih, Wen-hai
1
Deepika
1
Ganesh, Srikanth
1
Ha, Hong Youl
1
Hsu, Li-chun
1
Kamble, Aakash Ashok
1
Lien, Che-hui
1
Mann, Nandini
1
Rahul, T.
1
Rajak, Binod Kumar
1
Reddy, M. Ravindar
1
Singh, Shashank Vikram Pratap
1
Son, Hee-young
1
Sumanjeet Singh
1
Walvekar, Shubhangi
1
Wang, Chang-jhan
1
Wang, Kai-yu
1
Wu, Jyh-jeng
1
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International journal of business information systems : IJBIS
Managing service quality : MSQ ; an international journal
Information economics and policy : IEP
8
Journal of retailing and consumer services
7
Journal of business research : JBR
6
The service industries journal
6
International journal of industrial organization
5
Telecommunications policy : the international journal of digital economy, data sciences and new media
5
CESifo working papers
4
Journal of marketing research : JMR
4
Management science : journal of the Institute for Operations Research and the Management Sciences
4
The journal of services marketing
4
Bank of England Working Paper
3
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Discussion paper / Centre for Economic Policy Research
3
Gabler Edition Wissenschaft
3
International journal of hospitality management
3
Inventi impact: retailing & consumer services
3
Journal of consumer behaviour : an international research review
3
Journal of economics
3
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of industry, competition and trade
3
Journal of retailing
3
Journal of service management
3
Marketing letters : a journal of research in marketing
3
Marketing science
3
The journal of industrial economics
3
WWDP : Diskussionspapiere der Fakultät für Wirtschaftswissenschaften der Technischen Universität Chemnitz
3
Working paper
3
Working paper / National Bureau of Economic Research, Inc.
3
Asia Pacific journal of marketing and logistics
2
DICE discussion paper
2
Discussion paper
2
Discussion papers / CEPR
2
Diskussionsschriften / Universität Bern, Departement Volkswirtschaftlehre
2
Economics letters
2
Essays in industrial organization and asset allocation
2
European Sport management quarterly : ESMQ
2
European economic review : EER
2
Global business review
2
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ECONIS (ZBW)
7
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7
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1
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
2
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
3
Emotional stability and switching barriers in the retail banking context
Al-Hawari, Mohd Ahmad
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 469-486
Persistent link: https://www.econbiz.de/10010422312
Saved in:
4
Healthcare industry, hospitals, image congruence, service quality, switching costs, trust
Lien, Che-hui
;
Wu, Jyh-jeng
;
Chen, Ying-hueih
;
Wang, …
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
4
,
pp. 399-416
Persistent link: https://www.econbiz.de/10010389677
Saved in:
5
Retaining customers after service failure recoveries : a contingency model
Wang, Kai-yu
;
Hsu, Li-chun
;
Chih, Wen-hai
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
4
,
pp. 318-338
Persistent link: https://www.econbiz.de/10010389695
Saved in:
6
Investigating temporal effects of risk perceptions and satisfaction on customer loyalty
Ha, Hong Youl
;
Son, Hee-young
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
3
,
pp. 252-273
Persistent link: https://www.econbiz.de/10010359565
Saved in:
7
Estimation of customer retention for Indian mobile telecommunicatio sector
Reddy, M. Ravindar
;
Ganesh, Srikanth
;
Rahul, T.
;
Mann, …
- In:
International journal of business information systems : …
16
(
2014
)
3
,
pp. 233-246
Persistent link: https://www.econbiz.de/10010478211
Saved in:
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