//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
subject:"Kundenzufriedenheit"
~accessRights:"restricted"
~isPartOf:"International journal of process management and benchmarking : IJPMB"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"EFQM excellence model"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Customer satisfaction
Quality management
19
Qualitätsmanagement
19
Lean Production
9
Lean production
9
Industrie
8
Manufacturing industries
8
Business process management
6
India
6
Indien
6
Performance measurement
6
Performance-Messung
6
Prozessmanagement
6
KMU
5
Lean Management
5
Lean management
5
SME
5
Lean Six Sigma
4
lean manufacturing
4
Dienstleistungsqualität
3
Knowledge management
3
Performance management
3
Performance-Management
3
Service quality
3
Six Sigma
3
Wissensmanagement
3
key performance indicators
3
Benchmarking
2
Data envelopment analysis
2
Data-Envelopment-Analyse
2
Erfolgsfaktor
2
Firm performance
2
Gesundheitsversorgung
2
Gesundheitswesen
2
Health care
2
Health care system
2
Instandhaltung
2
Kano model
2
LSRO model
2
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Apornak, Arash
1
Damghani, Kaveh Khalili
1
Fahimi, Milad
1
Keramati, Abbas
1
Raissi, Sadigh
1
Tabaeeian, Reihaneh Alsadat
1
Published in...
All
International journal of process management and benchmarking : IJPMB
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
25
Total quality management & business excellence
21
The TQM journal : the international review of organizational improvement
16
International journal of productivity and quality management : IJPQM
14
International journal of quality & reliability management
11
Journal of retailing and consumer services
10
International journal of hospitality management
9
International journal of contemporary hospitality management
8
Journal of air transport management
8
The service industries journal
7
Quality management journal : QMJ
6
Industrial marketing management : the international journal for industrial and high-tech firms
5
International journal of quality and service sciences
5
International journal of services and operations management : IJSOM
5
Benchmarking : an international journal
4
Business process management journal
4
Journal of hospitality marketing & management
4
Asia Pacific journal of marketing and logistics
3
Benchmarking : an international journal ; BIJ
3
International journal of business excellence : IJBEX
3
International journal of production economics
3
International journal of production research
3
International journal of services, economics and management
3
Journal of health organization and management
3
Journal of internet commerce
3
Manufacturing & service operations management : M & SOM
3
Metamorphosis : a journal of management research
3
Service business
3
Services marketing quarterly
3
The international journal of logistics management
3
The journal of services marketing
3
Tourism management : research, policies, practice
3
Economic research
2
Health marketing quarterly
2
Human systems management : HSM
2
International journal of logistics : research and applications
2
International journal of logistics systems and management : IJLSM
2
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
2
International journal of quality and innovation
2
more ...
less ...
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Modelling new service development using Kano, QFD and mathematical programming in an emergency department healthcare unit
Apornak, Arash
;
Raissi, Sadigh
;
Keramati, Abbas
; …
- In:
International journal of process management and …
13
(
2023
)
1
,
pp. 1-18
Persistent link: https://www.econbiz.de/10014313708
Saved in:
2
Analysing key indicators of website service quality using Kano and DANP hybrid model
Tabaeeian, Reihaneh Alsadat
;
Fahimi, Milad
- In:
International journal of process management and …
11
(
2021
)
6
,
pp. 791-807
Persistent link: https://www.econbiz.de/10012672163
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->