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subject:"Kundenzufriedenheit"
~person:"Beatty, Sharon E."
~person:"Bradford, Kevin Duane"
~subject:"Verkaufspersonal"
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Kundenzufriedenheit
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Sales behaviour
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Beatty, Sharon E.
Bradford, Kevin Duane
Essl, Andrea
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Journal of marketing theory and practice
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Journal of marketing theory and practice : JMTP
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ECONIS (ZBW)
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Harnessing internal support to enhance customer relationships : the role of networking, helping, and allocentrism
Bradford, Kevin Duane
;
Liu, Yongmei
;
Shi, Yuying
; …
- In:
Journal of marketing theory and practice : JMTP
27
(
2019
)
2
,
pp. 140-158
Persistent link: https://www.econbiz.de/10012181613
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2
Employees' emotional reactions to customer deal requests
Gillison, Stephanie T.
;
Northington, William Magnus
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
2
,
pp. 147-165
Persistent link: https://www.econbiz.de/10011489599
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