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subject:"Kundenzufriedenheit"
~person:"Cobelli, Nicola"
~subject:"Value creation"
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Kundenzufriedenheit
Value creation
Customer value
4
Kundenwert
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Bundling strategy
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Dienstleistungsmanagement
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Cobelli, Nicola
Keränen, Joona
8
Kleinaltenkamp, Michael
8
Madhani, Pankaj M.
8
Gallarza, Martina G.
7
Eggert, Andreas
6
Frow, Pennie
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Gil Saura, Irene
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Edvardsson, Bo
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Grönroos, Christian
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Heinonen, Kristina
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Le Nguyen Hau
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McColl-Kennedy, Janet R.
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Saarijärvi, Hannu
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Shamim, Amjad
5
Aarikka-Stenroos, Leena
4
Ahn, Jiseon
4
Del Chiappa, Giacomo
4
Itani, Omar S.
4
Maas, Peter
4
Ngo, Liem Viet
4
Sesé, F. Javier
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Töytäri, Pekka
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Yrjölä, Mika
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Ahearne, Michael
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Al Haj Eid, Mohammad Badi’
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Arteaga, Francisco
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Baumann, Jasmin
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Cabiddu, Francesca
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Dandis, Ala' Omar
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Elgeti, Laura
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Gligor, David M.
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Graf, Albert
3
Guo, Lin
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The TQM journal : the international review of organizational improvement
1
The journal of business & industrial marketing
1
World review of entrepreneurship, management and sustainable development
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ECONIS (ZBW)
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Industry-based issues in the provision of hearing aids in Italy
Cobelli, Nicola
;
Ugolini, Marta Maria
;
Cassia, Fabio
; …
- In:
World review of entrepreneurship, management and …
14
(
2018
)
3
,
pp. 377-388
Persistent link: https://www.econbiz.de/10011884386
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2
The combined effect of product returns experience and switching costs on B2B customer re-purchase intent
Russo, Ivan
;
Confente, Ilenia
;
Gligor, David M.
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
5
,
pp. 664-676
Persistent link: https://www.econbiz.de/10011692481
Saved in:
3
Service-based vs. goods-based positioning of the product concept : effects on customer perceived value
Cassia, Fabio
;
Ugolini, Marta Maria
;
Cobelli, Nicola
; …
- In:
The TQM journal : the international review of …
27
(
2015
)
2
,
pp. 247-255
Persistent link: https://www.econbiz.de/10011298016
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