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subject:"Lieferantenmanagement"
~isPartOf:"The international journal of bank marketing : IJBM"
~subject:"Confidence"
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Search: subject_exact:"Kundenmanagement"
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Lieferantenmanagement
Confidence
Beziehungsmarketing
85
Relationship marketing
85
Consumer behaviour
41
Konsumentenverhalten
41
Bank
38
Customer satisfaction
34
Kundenzufriedenheit
34
Dienstleistungsqualität
25
Service quality
25
Personal banking
21
Privatkundengeschäft
21
Vertrauen
12
Customer loyalty
11
Electronic Banking
11
Electronic banking
11
Bankgeschäft
10
Banking services
10
Brand management
9
Financial services
9
Finanzdienstleistung
9
India
9
Indien
9
Loyalty
9
Markenführung
9
Trust
9
Customers
8
Supplier relationship management
8
Banking
7
Brand image
7
Markenimage
7
Banks
6
Corporate Social Responsibility
6
Corporate social responsibility
6
Customer value
6
Kundenwert
6
Banking industry
5
Customer orientation
5
Emotion
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English
17
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Brun, Isabelle
2
Hurley, Robert F.
2
Rajaobelina, Lova
2
Arcand, Manon
1
Brannan, Ross
1
Dahlstrom, Robert
1
Esterik-Plasmeijer, Pauline W. J. van
1
Ferguson, David
1
Fram, Eugene H.
1
Ghantous, Nabil
1
Gong, Xueping
1
Heinonen, Kristina
1
Houjeir, Roudaina
1
Järvinen, Raija Anneli
1
Kalthom Abdullah
1
Khan, Zia
1
Kimasheva, Maria
1
Line, Ricard
1
McCarthy, Michael S.
1
Mishra, Vishal
1
Nygaard, Arne
1
Paul, Rik
1
Phan, Kim Ngoc
1
Ponnam, Abhilash
1
Pérez, Andrea
1
Raaij, Willem Fred van
1
Shainesh, G.
1
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1
Tep, Sandrine Prom
1
Ulvnes, Arne M.
1
Vaithianathan, Sridhar
1
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1
Yeh, Ying-Pin
1
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The international journal of bank marketing : IJBM
Industrial marketing management : the international journal for industrial and high-tech firms
213
The journal of business & industrial marketing
115
Journal of business research : JBR
105
Journal of retailing and consumer services
69
Journal of business-to-business marketing
41
Journal of strategic marketing
34
The journal of services marketing
32
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
31
The service industries journal
27
Journal of the Academy of Marketing Science
26
SpringerLink / Bücher
26
International journal of hospitality management
24
Asia Pacific journal of marketing and logistics
21
Journal of marketing
21
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
21
Gabler Edition Wissenschaft
20
Service business
18
Services marketing quarterly
18
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
16
International journal of electronic marketing and retailing : IJEMR
16
Cogent business & management
15
International journal of production economics
15
Journal of service research : JSR
15
Springer eBook Collection / Business and Economics
15
European journal of marketing : EJM
14
Marketing intelligence & planning
14
International journal of electronic customer relationship management : IJECRM
13
Journal of hospitality marketing & management
13
International journal of retail & distribution management
12
Journal of personal selling & sales management
12
Journal of travel and tourism marketing
12
International journal of procurement management
11
Journal of business ethics : JOBE
11
Journal of financial services marketing : JFSM
11
International journal of contemporary hospitality management
10
The journal of product & brand management
10
International journal of internet marketing and advertising : IJIMA
9
Journal of customer behaviour
9
Journal of global marketing
9
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ECONIS (ZBW)
17
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1
Banking system trust, bank trust, and bank loyalty
Esterik-Plasmeijer, Pauline W. J. van
;
Raaij, Willem …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
1
,
pp. 97-111
Persistent link: https://www.econbiz.de/10011617852
Saved in:
2
Relative importance of service value by customer relationship stages : evidence from the Indian retail banking
Ponnam, Abhilash
;
Paul, Rik
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
2
,
pp. 319-334
Persistent link: https://www.econbiz.de/10011707953
Saved in:
3
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
4
The influence of culture on trust in B2B banking relationships
Houjeir, Roudaina
;
Brannan, Ross
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 495-515
Persistent link: https://www.econbiz.de/10011731545
Saved in:
5
Corporate social responsibility and service innovation on customer loyalty : an empirical investigation in wealth management services
Yeh, Ying-Pin
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
6
,
pp. 823-839
Persistent link: https://www.econbiz.de/10011456319
Saved in:
6
Customer personality and relationship satisfaction : empirical evidence from Indian banking sector
Mishra, Vishal
;
Vaithianathan, Sridhar
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
2
,
pp. 122-142
Persistent link: https://www.econbiz.de/10011326063
Saved in:
7
Customer responses to CSR in the Pakistani banking industry
Khan, Zia
;
Ferguson, David
;
Pérez, Andrea
- In:
The international journal of bank marketing : IJBM
33
(
2015
)
4
,
pp. 471-493
Persistent link: https://www.econbiz.de/10011384253
Saved in:
8
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad
;
Kalthom Abdullah
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Saved in:
9
Understanding the loss of trust in large banks
Hurley, Robert F.
;
Gong, Xueping
;
Waqar, Adeela
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 348-366
Persistent link: https://www.econbiz.de/10010391511
Saved in:
10
Building trust in financial services
Hurley, Robert F.
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010391514
Saved in:
1
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