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subject:"Qualitätsmanagement"
~isPartOf:"Europäische Hochschulschriften / 5"
~isPartOf:"International journal of hospitality management"
~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
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Search: subject_exact:"Qualitätswirtschaft"
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Qualitätsmanagement
Quality management
131
Theorie
37
Theory
37
Dienstleistungsqualität
31
Service quality
31
Deutschland
25
Germany
25
Firm performance
20
Unternehmenserfolg
20
Hotel industry
18
Hotellerie
18
Beziehungsmarketing
14
Customer satisfaction
14
Kundenzufriedenheit
14
Relationship marketing
14
Standardisierung
13
Standardization
13
Lean Management
10
Lean management
10
Prozessmanagement
10
Lieferkette
9
Product quality
9
Produktqualität
9
Supply chain
9
Business process management
8
Consumer behaviour
8
Environmental management
8
Konsumentenverhalten
8
Performance measurement
8
Performance-Messung
8
Umweltmanagement
8
Gastgewerbe
7
Hospitality industry
7
Lean Production
7
Lean production
7
Organisatorischer Wandel
7
Organizational change
7
Human Resource Management
6
Innovation management
6
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All
Undetermined
39
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Article
88
Book / Working Paper
43
Type of publication (narrower categories)
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Article in journal
88
Aufsatz in Zeitschrift
88
Hochschulschrift
39
Thesis
39
Bibliografie enthalten
30
Bibliography included
30
Case study
4
Fallstudie
4
Conference paper
1
Konferenzbeitrag
1
Systematic review
1
Übersichtsarbeit
1
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Language
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English
88
German
43
Author
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Paulic, Rainer P.
4
Pereira-Moliner, Jorge
3
Bernardo, Merce
2
Blank, Gregor Stephan
2
Bünting, Frank
2
Ebert-Kern, Beate
2
Eriksson, Henrik
2
Gardini, Marco A.
2
Gomes, Paulo J.
2
Graf, Gerald
2
Han, Heesup
2
Hempfling-Wendelken, Martina
2
Knirsch, Rainer
2
Lee, Jin-soo
2
Mang, Paul
2
Molina Azorín, José Francisco
2
Roos, Alexander W.
2
Schnabel, Ulrich G.
2
Sicking, Hubert
2
Starke, Andrea G.
2
Stemann, Dietmar
2
Tarí, Juan José
2
Wiede, Torben
2
Winzer, Petra
2
Wong, IpKin Anthony
2
Abée, Stephan
1
Ahaus, Kees
1
Ai, Jin
1
Alonso-Almeida, María del Mar
1
Anderson, Sidney
1
Angell, Linda C.
1
Arana, German
1
Ariza-Montes, Antonio
1
Aspelund, Arild
1
Back, Ki-Joon
1
Baird, Kevin
1
Barrales-Molina, Vanesa
1
Benavides Velasco, Carlos A.
1
Benavides-Chicón, Carlos Guillermo
1
Bendell, Tony
1
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Europäische Hochschulschriften / 5
International journal of hospitality management
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
406
International journal of quality & reliability management
396
International journal of production research
349
Total quality management & business excellence
237
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
168
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Beiträge zur Hochschulpolitik
43
IEEE transactions on engineering management : EM
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Springer eBook Collection
35
Cogent business & management
34
Management science : journal of the Institute for Operations Research and the Management Sciences
33
A Productivity Press book
32
Gabler Edition Wissenschaft
32
European research studies
31
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
131
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1
Effects of offering incentives for reviews on trust : role of review quality and incentive source
Ai, Jin
;
Gursoy, Dogan
;
Liu, Yue
;
Lv, Xingyang
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013266168
Saved in:
2
Impact of service quality and environmental practices on hotel companies : an empirical approach
Perramon, Jordi
;
Oliveras-Villanueva, Marc
;
Llach, Josep
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014227108
Saved in:
3
Food delivery application quality in customer brand loyalty formation : identifying its antecedent and outcomes
Lee, Soyeun Olivia
;
Han, Heesup
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014227210
Saved in:
4
Should the EFQM excellence model be adapted for specific industries? : a restaurant sector example
Liu, Yung-Lun
;
Ko, Pen-Fa
;
Chiang, Jui-Te
;
Shyr, Wen-Jye
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425083
Saved in:
5
Developing ambidexterity through quality management and their effects on performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
Saved in:
6
Self-service technology kiosk design for restaurants : an QFD application
Park, Soona
;
Letho, Xinran
;
Letho, Mark
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425712
Saved in:
7
Construction of a service quality scale for the online food delivery industry
Cheng, Ching-Chan
;
Chang, Ya-Yuan
;
Chen, Cheng-Ta
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012547904
Saved in:
8
The effects of service climate and internal service quality on frontline hotel employees' service-oriented behaviors
Lin, Meizhen
;
Ling, Qian
;
Liu, Yanling
;
Hu, Rong
- In:
International journal of hospitality management
97
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012820015
Saved in:
9
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
10
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
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