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subject:"Qualitätsmanagement"
~isPartOf:"Tourism management : research, policies, practice"
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Search: subject_exact:"Pension (Tourismus)"
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Qualitätsmanagement
Hotel industry
268
Hotellerie
268
Dienstleistungsqualität
39
Service quality
39
Consumer behaviour
34
Konsumentenverhalten
34
Customer satisfaction
29
Kundenzufriedenheit
29
Tourism
28
Hotel
26
Hotels
25
Tourismus
25
Beziehungsmarketing
24
Relationship marketing
24
Tourism industry
22
Tourismuswirtschaft
22
Tourism employees
21
Tourismusberufe
21
Firm performance
20
Spain
20
Spanien
20
Unternehmenserfolg
20
Arbeitszufriedenheit
19
Holiday behaviour
19
Job satisfaction
19
Urlaubsverhalten
19
Viral marketing
19
Virales Marketing
19
Arbeitsverhalten
16
Gastgewerbe
16
Hospitality industry
16
Work behaviour
16
Preismanagement
15
Pricing strategy
15
China
14
Internet marketing
14
Online-Marketing
14
Performance measurement
14
Performance-Messung
14
Taiwan
14
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5
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5
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5
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English
5
Author
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Arbelo, Antonio
1
Arbelo-Pérez, Marta
1
Chen, Shuixia
1
Gou, Xunjie
1
Hitchcock, Michael
1
Lai, Ivan K. W.
1
Ling, Qian
1
López-Gamero, María D.
1
Molina Azorín, José Francisco
1
Pereira-Moliner, Jorge
1
Pertusa-Ortega, Eva M.
1
Pérez-Gómez, Pilar
1
Tarí, Juan José
1
Wang, Jie
1
Wu, Xiaoyi
1
Xu, Zeshui
1
Zhang, Chenxi
1
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Tourism management : research, policies, practice
International journal of hospitality management
16
International journal of contemporary hospitality management
9
Handbuch des Qualitätsmanagements für die Hotellerie
7
Journal of hospitality marketing & management
7
International journal of productivity and quality management : IJPQM
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Achieving competitive advantage through quality management
4
International journal of quality & reliability management
4
The TQM journal : the international review of organizational improvement
4
Total quality management & business excellence
4
Amfiteatru economic : an economic and business research periodical
3
International journal of production research
3
Acta oeconomica : periodical of the Hungarian Academy of Sciences
2
Benchmarking : an international journal ; BIJ
2
Edition Dienstleistungsmanagement
2
European research studies
2
Europäische Hochschulschriften / 5
2
International journal of services and operations management : IJSOM
2
Journal of vacation marketing
2
Service business
2
Tourism economics : the business and finance of tourism and recreation
2
Acta Universitatis Danubius / Oeconomica
1
Action-based quality management : strategy and tools for continuous improvement
1
Administrative Sciences : open access journal
1
Asia Pacific business review
1
Asian journal of sustainability and social responsibility
1
Business and Economic Research : BER
1
Business process management journal
1
Dirasat, Administrative Sciences
1
Dissertation.de
1
Economic research
1
Economics & finance notes
1
Ekonomia i prawo
1
Enlightening tourism : ET ; a pathmaking journal
1
Environmental accounting and reporting : theory and practice
1
European business review : EBR ; the official journal of the International Management Centres, Europe
1
European journal of operational research : EJOR
1
Facts and figures : economic representations and practices
1
Folia oeconomica Stetinensia : FOS
1
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ECONIS (ZBW)
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1
Managing internal service quality in hotels : determinants and implications
Wu, Xiaoyi
;
Wang, Jie
;
Ling, Qian
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595653
Saved in:
2
An online reviews-driven method for the prioritization of improvements in hotel services
Zhang, Chenxi
;
Xu, Zeshui
;
Gou, Xunjie
;
Chen, Shuixia
- In:
Tourism management : research, policies, practice
87
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012648426
Saved in:
3
Impact of quality on estimations of hotel efficiency
Arbelo-Pérez, Marta
;
Arbelo, Antonio
;
Pérez-Gómez, Pilar
- In:
Tourism management : research, policies, practice
61
(
2017
),
pp. 200-208
Persistent link: https://www.econbiz.de/10011708204
Saved in:
4
A comparison of service quality attributes for stand-alone and resort-based luxury hotels in Macau : 3-dimensional importance-performance analysis
Lai, Ivan K. W.
;
Hitchcock, Michael
- In:
Tourism management : research, policies, practice
55
(
2016
),
pp. 139-159
Persistent link: https://www.econbiz.de/10011496308
Saved in:
5
The effects of quality and environmental management on competitive advantage : a mixed methods study in the hotel industry
Molina Azorín, José Francisco
;
Tarí, Juan José
; …
- In:
Tourism management : research, policies, practice
50
(
2015
),
pp. 41-54
Persistent link: https://www.econbiz.de/10011312671
Saved in:
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