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subject:"Quality management"
~accessRights:"free"
~isPartOf:"Benchmarking : an international journal"
~subject:"Balanced scorecard"
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Journal of industrial engineering and management : JIEM
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Amfiteatru economic : an economic and business research periodical
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Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management : combining traditional and new views
Lepistö, Kari
;
Saunila, Minna
;
Ukko, Juhani
- In:
Benchmarking : an international journal
31
(
2024
)
1
,
pp. 75-97
Persistent link: https://www.econbiz.de/10014502869
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