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subject:"Relationship marketing"
~isPartOf:"International journal of electronic finance : IJEF"
~isPartOf:"The international journal of bank marketing : IJBM"
~isPartOf:"Wirtschaftsinformatik & Management : Zeitschrift für Business-IT"
~type_genre:"Article in journal"
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Search: subject_exact:"Online banking"
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Subject
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Relationship marketing
Electronic Banking
128
Electronic banking
128
Consumer behaviour
56
Konsumentenverhalten
56
Innovation adoption
37
Innovationsakzeptanz
37
Customer satisfaction
20
Kundenzufriedenheit
20
Mobile Business
18
Mobile business
18
Beziehungsmarketing
17
Dienstleistungsqualität
17
Service quality
17
Mobile communications
16
Mobilkommunikation
16
India
15
Indien
15
Bank
14
Financial services
13
Finanzdienstleistung
13
Internet
13
Mobile banking
13
Bankgeschäft
12
Banking services
12
Innovation diffusion
11
Innovationsdiffusion
11
Confidence
10
Electronic money
10
Elektronisches Geld
10
Vertrauen
10
E-commerce
8
Internet banking
8
Personal banking
8
Privatkundengeschäft
8
mobile banking
8
Banking
7
Electronic Commerce
7
Mobile Anwendung
7
Mobile application
7
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17
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Article in journal
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17
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1
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English
15
German
2
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Brun, Isabelle
2
Rajaobelina, Lova
2
Al-alak, Basheer Abbas
1
Amin, Muslim
1
Arcand, Manon
1
Bak, Randall
1
Bang, Nguyen
1
Bekhet, Hussain Ali
1
Berraies, Sarra
1
Dohmen, Anne
1
Fatma, Mobin
1
Hannachi, Mariem
1
Järvenpää, Lasse
1
Kalthom Abdullah
1
Karjaluoto, Heikki
1
Kauppi, Ville
1
Khan, Imran
1
Khian Sin Ong
1
Ladeira, Wagner Junior
1
Larsson, Anthony
1
Line, Ricard
1
Liu, Chung-Chu
1
Loh, Claire
1
Mishra, Sita
1
Moormann, Jürgen
1
Puschmann, Thomas
1
Rahman, Zillur
1
Sampaio, Cláudio Hoffmann
1
Santini, Fernando de Oliveira
1
Sharifah Faridah Syed Alwi
1
Tahir, Jan Muhammad
1
Tep, Sandrine Prom
1
Thakur, Rakhi
1
Viitaoja, Yamit
1
Wong, David H.
1
Yahia, Karim Ben
1
Yap, Kenneth B.
1
Zerndt, Thomas
1
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Published in...
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International journal of electronic finance : IJEF
The international journal of bank marketing : IJBM
Wirtschaftsinformatik & Management : Zeitschrift für Business-IT
International journal of bank marketing
8
Journal of financial services marketing : JFSM
8
International journal of electronic customer relationship management : IJECRM
5
Journal of retailing and consumer services
5
Journal of digital banking
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
International journal of business and globalisation : IJBG
3
Journal for global business advancement : JGBA
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Economies : open access journal
2
Electronic markets : the international journal on networked business
2
Expert journal of marketing
2
Global journal of business management : GJBM
2
International journal of business and systems research : IJBSR
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economic perspectives : IJEP
2
International journal of economics and finance
2
International journal of economics and financial issues : IJEFI
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of financial research
2
International journal of quality and service sciences
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of Islamic marketing
2
Journal of business research : JBR
2
Journal of central banking theory and practice
2
Journal of financial services marketing
2
Journal of global information management : an official publication of the Information Resources Management Association
2
Journal of global marketing
2
Journal of internet commerce
2
Journal of promotion management : innovations in planning and applied research
2
The IUP journal of bank management : IJBM
2
The international journal of productivity and performance management
2
The journal of services marketing
2
AICEI proceedings
1
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Academic journal of economic studies
1
Asia-Pacific journal of management research and innovation : APJMRI
1
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ECONIS (ZBW)
17
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1
Building customer loyalty in digital banking : a study of bank staff's perspectives on the challenges of digital CRM and loyalty
Larsson, Anthony
;
Viitaoja, Yamit
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 858-877
Persistent link: https://www.econbiz.de/10011788204
Saved in:
2
Identifying the effects of perceived values of mobile banking applications on customers : comparative study between baby boomers, generation X and generation Y
Berraies, Sarra
;
Yahia, Karim Ben
;
Hannachi, Mariem
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
6
,
pp. 1018-1038
Persistent link: https://www.econbiz.de/10011788307
Saved in:
3
Mobile banking service quality and customer relationships
Arcand, Manon
;
Tep, Sandrine Prom
;
Brun, Isabelle
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1066-1087
Persistent link: https://www.econbiz.de/10011814538
Saved in:
4
Apps for mobile banking and customer statisfaction : a cross-cultural study
Sampaio, Cláudio Hoffmann
;
Ladeira, Wagner Junior
; …
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
7
,
pp. 1131-1151
Persistent link: https://www.econbiz.de/10011815044
Saved in:
5
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
6
The role of customer brand engagement and brand experience in online banking
Khan, Imran
;
Rahman, Zillur
;
Fatma, Mobin
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
7
,
pp. 1025-1041
Persistent link: https://www.econbiz.de/10011618717
Saved in:
7
Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty
Amin, Muslim
- In:
The international journal of bank marketing : IJBM
34
(
2016
)
3
,
pp. 280-306
Persistent link: https://www.econbiz.de/10011593721
Saved in:
8
Analysing relationship among service quality, satisfaction and loyalty in internet banking : a study from India
Mishra, Sita
- In:
International journal of electronic finance : IJEF
8
(
2014
)
1
,
pp. 57-73
Persistent link: https://www.econbiz.de/10010499839
Saved in:
9
What keeps mobile banking customers loyal?
Thakur, Rakhi
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
7
,
pp. 628-646
Persistent link: https://www.econbiz.de/10010423923
Saved in:
10
The impact of technology CSFs on customer satisfaction and the role of trust : an empirical study of the banks in Malaysia
Tahir, Jan Muhammad
;
Kalthom Abdullah
- In:
The international journal of bank marketing : IJBM
32
(
2014
)
5
,
pp. 429-447
Persistent link: https://www.econbiz.de/10010391505
Saved in:
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