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subject:"Relationship marketing"
~isPartOf:"Journal of retailing and consumer services"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~person:"Ashley, Christy"
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Relationship marketing
Aisle rage
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Beschwerdemanagement
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Beziehungsmarketing
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Complaint management
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Consumer behaviour
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Journal of retailing and consumer services
Managing service quality : MSQ ; an international journal
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Triggers and outcomes of customer-to-customer aisle rage
Dorsey, Joshua D.
;
Ashley, Christy
;
Oliver, Jason D.
- In:
Journal of retailing and consumer services
32
(
2016
),
pp. 67-77
Persistent link: https://www.econbiz.de/10011556619
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