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subject:"Relationship marketing"
~person:"Bernoff, Josh"
~subject:"Consumer behaviour"
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Relationship marketing
Consumer behaviour
Social Web
6
Social web
6
Beziehungsmarketing
5
Unternehmen
3
Effizienzsteigerung
2
Job Enlargement
2
Job enlargement
2
Kommunikation
2
Kundendienst
2
Public relations
2
Soziales Netzwerk
2
Technische Innovation
2
USA
2
United States
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Öffentlichkeitsarbeit
2
Business enterprises--Technological innovations.
1
Communication
1
Customer service
1
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1
Enterprise
1
Internet marketing
1
Konsumentenverhalten
1
Kundenservice
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Macht
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Marketingmanagement
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Online social networks--Economic aspects.
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Online-Marketing
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Online-Netzwerk
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Organisatorischer Wandel
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Power
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Soziale Software
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Bernoff, Josh
Filieri, Raffaele
17
Loureiro, Sandra Maria Correia
16
Dwivedi, Yogesh Kumar
15
Harrigan, Paul
14
Flavián Blanco, Carlos
13
Martínez-López, Francisco J.
13
Ozuem, Wilson
13
Rita, Paulo
13
Hajli, Nick
12
Hollebeek, Linda D.
12
Agnihotri, Raj
11
Füller, Johann
10
Gázquez-Abad, Juan Carlos
10
Law, Chun Hung Roberts
10
Ranfagni, Silvia
10
Casaló, Luis V.
9
Hennig-Thurau, Thorsten
9
Itani, Omar S.
9
Seo, Yuri
9
Stephen, Andrew T.
9
Usman, Osly
9
Veloutsou, Cleopatra
9
Vrontis, Demetris
9
Ahuja, Vandana
8
Akram, Umair
8
Bigné Alcañiz, J. Enrique
8
Conduit, Jodie
8
Constantinides, Efthymios
8
Dholakia, Utpal M.
8
Dolan, Rebecca
8
Ko, Eunju
8
Luo, Xueming
8
Pantano, Eleonora
8
Schivinski, Bruno
8
Sohail, M. Sadiq
8
Thaichon, Park
8
Wallace, Elaine
8
Bilgihan, Anil
7
Cheung, Man Lai
7
Grewal, Dhruv
7
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Published in...
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Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
MIT sloan management review
1
The behavioral enterprise
1
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ECONIS (ZBW)
5
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1
Harnessing the power of the Oh-So-Social Web
Bernoff, Josh
;
Li, Charlene
-
2010
Persistent link: https://www.econbiz.de/10008759310
Saved in:
2
Wie Service 2.0 funktioniert
Bernoff, Josh
;
Schadler, Ted
- In:
Harvard-Business-Manager : das Wissen der Besten
32
(
2010
)
9
,
pp. 22-32
Persistent link: https://www.econbiz.de/10008648309
Saved in:
3
Empowered
Bernoff, Josh
;
Schadler, Ted
- In:
Harvard business review : HBR
88
(
2010
)
7/8
,
pp. 94-101
Persistent link: https://www.econbiz.de/10008658595
Saved in:
4
Groundswell : winning in a world transformed by social technologies
Li, Charlene
;
Bernoff, Josh
-
2008
-
[Nachdr.]
Persistent link: https://www.econbiz.de/10009236246
Saved in:
5
Harnessing the power of the oh-so-social web
Bernoff, Josh
;
Li, Charlene
- In:
MIT sloan management review
49
(
2007/08
)
3
,
pp. 36-42
Persistent link: https://www.econbiz.de/10003714560
Saved in:
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