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subject:"Service industry"
~isPartOf:"Betriebswirtschaftliche Abhandlungen"
~isPartOf:"Managing service quality : MSQ ; an international journal"
~subject:"Consumer behaviour"
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Service industry
Consumer behaviour
Dienstleistungsmarketing
12
Services marketing
12
Dienstleistungssektor
3
Hotel industry
3
Hotellerie
3
Betriebliche Wertschöpfung
2
Beziehungsmarketing
2
Business process management
2
Customer satisfaction
2
Dienstleistung
2
Konsumentenverhalten
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Kundenzufriedenheit
2
Marketing management
2
Marketingmanagement
2
Prozessmanagement
2
Relationship marketing
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Value creation
2
1953-2010
1
Aliance orientation
1
Alliance marketing program creativity
1
Arbeitspsychologie
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Betriebswirtschaftslehre
1
Beyond offering value propositions
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Bibliometrics
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Bibliometrie
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Business economics
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Computerspiel
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Creativity
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Customer centricity
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Customer integration
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Customer value
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Dienstleistungsqualität
1
Economic psychology
1
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Fachzeitschrift
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Forecasting model
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Greece
1
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Edvardsson, Bo
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Enquist, Bo
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Frankel, Robert
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Hur, Won-moo
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Johansen, Douglas L.
1
Johnston, Robert
1
Kang, Seongho
1
Kim, Minsung
1
Nerdinger, Friedemann W.
1
Sagan, Mariusz
1
Swanson, Scott R.
1
Wu, Li-wei
1
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Betriebswirtschaftliche Abhandlungen
Managing service quality : MSQ ; an international journal
The journal of services marketing
15
Services marketing quarterly
12
Journal of retailing and consumer services
11
Journal of service research : JSR
10
SpringerLink / Bücher
10
European journal of marketing : EJM
8
Journal of service management
8
The service industries journal
7
Fokus Dienstleistungsmarketing
6
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
6
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
6
International journal of contemporary hospitality management
5
Journal of business research : JBR
5
Journal of the Academy of Marketing Science
5
The international journal of bank marketing : IJBM
5
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series
4
European journal of marketing
4
Journal of hospitality marketing & management
4
Journal of service research
4
Journal of travel and tourism marketing
4
Marketing theory
4
Advances in services marketing
3
Basler Schriften zum Marketing
3
Gabler Edition Wissenschaft
3
International journal of hospitality management
3
International journal of quality and service sciences
3
Journal of global marketing
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
The journal of business & industrial marketing
3
The marketing review
3
A Research Agenda for Service Marketing
2
Beiträge zur Dienstleistungsmarketing-Forschung : aktuelle Forschungsfragen und Forschungsergebnisse ; [14. Workshop Dienstleistungsmarketing 2010]
2
Business process management journal
2
Business-to-Business-Marketing
2
Die Betriebswirtschaft : DBW
2
Dienstleistungsmanagement : Jahrbuch
2
Dienstleistungsmarken : Forum Dienstleistungsmanagement
2
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
2
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ECONIS (ZBW)
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1
The mediating role of alliance marketing program creativity on the relationship between alliance orientation and market performace in the services industry
Kang, Seongho
;
Hur, Won-moo
;
Kim, Minsung
- In:
Managing service quality : MSQ ; an international journal
24
(
2014
)
5
,
pp. 522-540
Persistent link: https://www.econbiz.de/10010422291
Saved in:
2
Beyond satisfaction : the relative importance of locational convenience, interpersonal relationships, and commitment across service types
Wu, Li-wei
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
3
,
pp. 240-263
Persistent link: https://www.econbiz.de/10009232065
Saved in:
3
Private and public voice : exploring cultural influence
Swanson, Scott R.
;
Frankel, Robert
;
Sagan, Mariusz
; …
- In:
Managing service quality : MSQ ; an international journal
21
(
2011
)
3
,
pp. 216-239
Persistent link: https://www.econbiz.de/10009232066
Saved in:
4
Design dimensions of experience rooms for service test drives : case studies in several service contexts
Edvardsson, Bo
;
Enquist, Bo
;
Johnston, Robert
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
4
,
pp. 312-327
Persistent link: https://www.econbiz.de/10008655295
Saved in:
5
Zur Psychologie der Dienstleistung : theoretische und empirische Studien zu einem wirtschaftspsychologischen Forschungsgebiet
Nerdinger, Friedemann W.
-
1994
Persistent link: https://www.econbiz.de/10000892345
Saved in:
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