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subject:"Service industry"
~person:"Becker-Özcamlica, Hürrem"
~person:"Danaher, Peter J."
~person:"Schettkat, Ronald"
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Search: subject_exact:"Dienstleistungsberufe"
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Service industry
Dienstleistungsberufe
5
Dienstleistungssektor
5
Service workers
5
Comparison
3
Deutschland
3
EU countries
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EU-Staaten
3
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Consumer behaviour
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Customer trust
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Dienstleistungsqualität
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Europa
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Becker-Özcamlica, Hürrem
Danaher, Peter J.
Schettkat, Ronald
Salverda, Wiemer
6
Reichwald, Ralf
4
Schipanski, Agnes
4
Korczynski, Marek
3
Bazen, Stephen
2
Beyers, William B.
2
Birken, Thomas
2
Dunkel, Wolfgang
2
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2
Frenz, Martin
2
Gregory, Mary
2
Groth, Markus
2
Hermann, Sibylle
2
Hüning, Hasko
2
Lucifora, Claudio
2
Nickel, Hildegard Maria
2
Subramony, Mahesh
2
Wagner, Alexandra
2
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1
Althoff, Lukas
1
Arli, Denni
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Bhatnagar, Kushagra
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Bosch, Gerhard
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Bove, Liliana L.
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Bowen, David E.
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Brady, Michael K.
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Carnevale, Anthony Patrick
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Cheng Wei Hin
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Services and employment : explaining the US-European gap
2
Journal of service research : JSR
1
The journal of services marketing
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ECONIS (ZBW)
5
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1
The effects of employee behavior in sustainable service organizations
Disse, Isabel Kittyma
;
Becker-Özcamlica, Hürrem
- In:
The journal of services marketing
36
(
2022
)
8
,
pp. 1095-1105
Persistent link: https://www.econbiz.de/10013410803
Saved in:
2
The complementarity of frontline service employee creativity and attention to detail in service delivery
Sok, Phyra
;
Sok, Keo Mony
;
Danaher, Tracey S.
;
Danaher, …
- In:
Journal of service research : JSR
21
(
2018
)
3
,
pp. 365-378
Persistent link: https://www.econbiz.de/10011916526
Saved in:
3
Services and employment : explaining the US-European gap
Gregory, Mary
(
ed.
);
Salverda, Wiemer
(
contributor
); …
-
2007
Persistent link: https://www.econbiz.de/10003398375
Saved in:
4
The US-European gap in service employment and demand : the research agenda
Salverda, Wiemer
;
Schettkat, Ronald
- In:
Services and employment : explaining the US-European gap
,
(pp. 15-41)
.
2007
Persistent link: https://www.econbiz.de/10003495369
Saved in:
5
Service included? : Services and the US-European employment gap
Gregory, Mary
;
Salverda, Wiemer
;
Schettkat, Ronald
- In:
Services and employment : explaining the US-European gap
,
(pp. 217-229)
.
2007
Persistent link: https://www.econbiz.de/10003495419
Saved in:
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