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subject:"Service quality"
~person:"Alnawas, Ibrahim"
~subject:"Verhalten in Organisationen"
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Service quality
Verhalten in Organisationen
Beziehungsmarketing
4
Emotion
4
Relationship marketing
4
Dienstleistungsqualität
3
Brand
2
Brand image
2
Brand loyalty
2
Brand management
2
Consumer behaviour
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Konsumentenverhalten
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Markenartikel
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Markenführung
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Markenimage
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Markentreue
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App stickiness
1
Bank
1
Brand identification
1
Cognition
1
Customer satisfaction
1
Emotional brand attachment
1
Hotel industry
1
Hotellerie
1
Hotels
1
Kognition
1
Kundenzufriedenheit
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Mobile Anwendung
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Mobile application
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Mobile apps
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Relationship quality
1
Sternberg's (1987) love theory
1
Stimulation-organism-response model
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brand identity
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brand loyalty
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brand-lifestyle congruency
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deep acting
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relationship quality
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surface acting
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Alnawas, Ibrahim
Ashkanasy, Neal M.
20
Härtel, Charmine E. J.
8
Geddes, Deanna
7
Lindebaum, Dirk
7
Medler-Liraz, Hana
7
De Clercq, Dirk
6
Fineman, Stephen
6
Fan, Xiucheng
5
Fröse, Marlies W.
5
Gabriel, Yiannis
5
Gouthier, Matthias H. J.
5
Grandey, Alicia
5
Han, Heesup
5
Ladhari, Riadh
5
McColl-Kennedy, Janet R.
5
Rafaeli, Anat
5
Seger-Guttmann, Tali
5
Siddiqui, Danish Ahmed
5
Svensson, Göran
5
Vinh Van Thai
5
Zerbe, Wilfred J.
5
Barclay, Laurie J.
4
Du, Jiangang
4
Feng, Tianjun
4
Guchait, Priyanko
4
Huan, Tzung-cheng
4
Humphrey, Ronald H.
4
Kaudela-Baum, Stephanie
4
Madera, Juan M.
4
Menges, Jochen
4
Miao, Li
4
Moon, Tae Won
4
Prentice, Catherine
4
Slåtten, Terje
4
Surachartkumtonkun, Jiraporn
4
Vázquez Casielles, Rodolfo
4
Ali, Faizan
3
Altinay, Levent
3
Amin, Muslim
3
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International journal of contemporary hospitality management
1
Journal of financial services marketing : JFSM
1
Journal of retailing and consumer services
1
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ECONIS (ZBW)
3
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1
The effects of app-related factors on app stickiness : the role of cognitive and emotional app relationship quality
Alnawas, Ibrahim
;
Al Khateeb, Amr
;
El Hedhli, Kamel
- In:
Journal of retailing and consumer services
75
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014372634
Saved in:
2
Service quality and brand loyalty : the mediation effect of brand passion, brand affection and self-brand connection
Hemsley-Brown, Jane
;
Alnawas, Ibrahim
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
Saved in:
3
Customer emotional regulation and relationship quality : evidence from the banking industry
Alnawas, Ibrahim
;
Altarifi, Shadi
- In:
Journal of financial services marketing : JFSM
21
(
2016
)
4
,
pp. 254-266
Persistent link: https://www.econbiz.de/10011594160
Saved in:
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