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subject:"Service workers"
~isPartOf:"Human relations"
~subject:"Personality psychology"
~type_genre:"Article in journal"
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The journal of services marketing
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International journal of hospitality management
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Managing service quality : MSQ ; an international journal
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Personnel psychology : a journal of applied research
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Work, employment & society : a journal of the British Sociological Association
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Asia Pacific journal of marketing and logistics
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Economia dei servizi : mercati, istituzioni, management
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Global business and organizational excellence : a review of research & best practices
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Harvard business review : HBR
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Emotional labour in service work : psychological flexibility and emotion regulation
Biron, Michal
;
Veldhoven, Marc van
- In:
Human relations
65
(
2012
)
10
,
pp. 1259-1282
Persistent link: https://www.econbiz.de/10009659422
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