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subject:"Service workers"
~person:"Golubovskaya, Maria"
~person:"Goussinsky, Ruhama"
~type_genre:"Article in journal"
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Service workers
Dienstleistungsberufe
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2007-2008
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Arbeitskräfte
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Golubovskaya, Maria
Goussinsky, Ruhama
Bove, Liliana L.
4
Coelho, Filipe
4
Söderlund, Magnus
4
Pervan, Simon J.
3
Sousa, Carlos M. P.
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King, Brian
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Lee, Kyung Hee
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Perry, Chad
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Journal of service management
2
International journal of quality and service sciences
1
Journal of business research : JBR
1
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ECONIS (ZBW)
4
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1
Research on service frontline employees : a science - practice perspective
Solnet, David
;
Golubovskaya, Maria
- In:
Journal of service management
34
(
2023
)
5
,
pp. 1021-1037
Persistent link: https://www.econbiz.de/10014456531
Saved in:
2
The influence of pandemic-related workplace safety practices on frontline service employee wellbeing outcomes
Subramony, Mahesh
;
Golubovskaya, Maria
;
Keating, Byron
; …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 363-374
Persistent link: https://www.econbiz.de/10013325616
Saved in:
3
Coping with customer aggression
Goussinsky, Ruhama
- In:
Journal of service management
23
(
2012
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10009554267
Saved in:
4
Customer aggression, emotional dissonance and employees' well-being
Goussinsky, Ruhama
- In:
International journal of quality and service sciences
3
(
2011
)
3
,
pp. 248-266
Persistent link: https://www.econbiz.de/10009405157
Saved in:
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