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subject:"USA"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Brand image"
~subject:"satisfaction"
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USA
Brand image
satisfaction
Customer satisfaction
140
Kundenzufriedenheit
140
Dienstleistungsqualität
90
Service quality
90
Consumer behaviour
77
Konsumentenverhalten
77
Beziehungsmarketing
53
Relationship marketing
53
Hotel industry
48
Hotellerie
48
Gastronomie
23
Restaurant industry
23
Beschwerdemanagement
14
Complaint management
14
Gastgewerbe
14
Holiday behaviour
14
Hospitality industry
14
Urlaubsverhalten
14
Arbeitszufriedenheit
13
Customer service
13
Emotion
13
Job satisfaction
13
Kundenservice
13
Quality management
13
Qualitätsmanagement
13
Satisfaction
13
Viral marketing
13
Virales Marketing
13
Tourism industry
12
Tourismuswirtschaft
12
Customer loyalty
11
Tourism
10
China
9
Markenimage
9
Tourismus
9
Brand management
8
Markenführung
8
United States
8
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Han, Heesup
2
Jang, Soocheong
2
Ryu, Kisang
2
Alnawas, Ibrahim
1
Ballester, Estefania
1
Berezina, Katerina
1
Bilgihan, Anil
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Chen, Joseph
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Chen, Kuan-Ying
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Chi, Christina G.
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Chu, Rongwei
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Cobanoglu, Cihan
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González-Rodríguez, M. Rosario
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Gursoy, Dogan
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Hemsley-Brown, Jane
1
Ho, Juei-Ling
1
Huan, Tzung-cheng
1
Jani, Dev
1
Jeong, Miyoung
1
Kandampully, Jay
1
Karpova, Elena
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Kim, Woon Gon
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Kline, Sheryl
1
Kwansa, Francis A.
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Le, Angelina Nhat Hanh
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Lee, Hye-rin
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Liu, Chih-Hsing
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Liu, Matthew Tingchi
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Liu, Yinghua
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Martínez-Torres, Rocio
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Mathe, Kimberly
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Miller, Brian L.
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Namkung, Young
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Rubio Benito, Natalia
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Ruiz Mafe, Carla
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International journal of contemporary hospitality management
Journal of travel and tourism marketing
52
International journal of hospitality management
42
Journal of retailing and consumer services
39
Journal of business research : JBR
36
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
34
Journal of hospitality marketing & management
33
Services marketing quarterly
30
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
29
The journal of brand management : an international journal
20
Psychology & marketing
19
The journal of services marketing
19
Cogent business & management
18
The service industries journal
17
Journal of strategic marketing
15
Journal of service research : JSR
14
Journal of vacation marketing
14
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
14
The international review of retail, distribution and consumer research
13
The journal of product & brand management
13
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
11
Asia Pacific journal of marketing and logistics
10
Journal of the Academy of Marketing Science
10
Tourism management : research, policies, practice
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
Journal of marketing for higher education
9
Journal of vacation marketing : an international journal
9
International journal of leisure and tourism marketing : IJLTM
8
International journal of services and operations management
8
Journal for global business advancement : JGBA
8
Journal of air transport management
8
Journal of consumer research : JCR ; an interdisciplinary bimonthly
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of marketing management : MM
8
Journal of marketing theory and practice
8
Administrative Sciences : open access journal
7
Health care management review : HCM review
7
International journal of business information systems : IJBIS
7
International journal of internet marketing and advertising : IJIMA
7
International journal of productivity and quality management : IJPQM
7
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ECONIS (ZBW)
17
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1
Employee and customer perspectives in discovering the antecedent and output relationships for hotel branding development
Liu, Chih-Hsing
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 833-851
Persistent link: https://www.econbiz.de/10014483791
Saved in:
2
Females' customer engagement with eco-friendly restaurants in Instagram : the role of past visits
Ballester, Estefania
;
Ruiz Mafe, Carla
;
Rubio Benito, …
- In:
International journal of contemporary hospitality management
35
(
2023
)
6
,
pp. 2267-2288
Persistent link: https://www.econbiz.de/10014280955
Saved in:
3
Is coolness important to luxury hotel brand management? : the linking and moderating mechanisms between coolness and customer brand engagement
Nguyen Huu Khoi
;
Le, Angelina Nhat Hanh
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2425-2449
Persistent link: https://www.econbiz.de/10013412638
Saved in:
4
Exploring the impact of social media platform image on hotel customers' visit intention
Ho, Juei-Ling
;
Chen, Kuan-Ying
;
Wang, Lan-Hsun
;
Yeh, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4206-4226
Persistent link: https://www.econbiz.de/10013413353
Saved in:
5
Service quality and brand loyalty : the mediation effect of brand passion, brand affection and self-brand connection
Hemsley-Brown, Jane
;
Alnawas, Ibrahim
- In:
International journal of contemporary hospitality management
28
(
2016
)
12
,
pp. 2771-2794
Persistent link: https://www.econbiz.de/10011610968
Saved in:
6
Post-visit and pre-visit tourist destination image through eWOM sentiment analysis and perceived helpfulness
González-Rodríguez, M. Rosario
;
Martínez-Torres, Rocio
; …
- In:
International journal of contemporary hospitality management
28
(
2016
)
11
,
pp. 2609-2627
Persistent link: https://www.econbiz.de/10011641625
Saved in:
7
Customer loyalty : a review and future directions with a special focus on the hospitality industry
Kandampully, Jay
;
Zhang, Tingting Christina
;
Bilgihan, Anil
- In:
International journal of contemporary hospitality management
27
(
2015
)
3
,
pp. 379-414
Persistent link: https://www.econbiz.de/10011308466
Saved in:
8
Do perceived CSR initiatives enhance customer preference and loyalty in casinos?
Liu, Matthew Tingchi
;
Wong, IpKin Anthony
;
Chu, Rongwei
; …
- In:
International journal of contemporary hospitality management
26
(
2014
)
7
,
pp. 1024-1045
Persistent link: https://www.econbiz.de/10010426100
Saved in:
9
Theoretical examination of destination loyalty formation
Gursoy, Dogan
;
Chen, Joseph
;
Chi, Christina G.
- In:
International journal of contemporary hospitality management
26
(
2014
)
5
,
pp. 809-827
Persistent link: https://www.econbiz.de/10010395526
Saved in:
10
From customer satisfaction to customer delight : creating a new standard of service for the hotel industry
Torres, Edwin N.
;
Kline, Sheryl
- In:
International journal of contemporary hospitality management
25
(
2013
)
5
,
pp. 642-659
Persistent link: https://www.econbiz.de/10009774270
Saved in:
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