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subject:"USA"
~isPartOf:"International journal of services and operations management"
~subject:"Konsumentenverhalten"
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USA
Konsumentenverhalten
India
91
Indien
90
Dienstleistungsqualität
22
Service quality
22
Quality management
20
Qualitätsmanagement
20
Industrie
18
Manufacturing industries
18
Customer satisfaction
16
Kundenzufriedenheit
16
Lieferkette
13
Supply chain
13
Consumer behaviour
12
AHP approach
9
AHP-Verfahren
9
Automotive industry
9
Kfz-Industrie
9
Multi-criteria analysis
8
Multikriterielle Entscheidungsanalyse
8
service quality
8
Electronic Banking
7
Electronic banking
7
Lean Production
7
Lean production
7
satisfaction
7
Bank
6
KMU
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SME
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Beziehungsmarketing
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Business process management
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Factor analysis
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Faktorenanalyse
5
ISM
5
Lieferantenmanagement
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5
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English
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Khare, Arpita
3
Kamble, Sachin S.
2
Raut, Rakesh D.
2
Appiah, Alexander
1
Arora, Hitesh
1
Arora, Padmasai
1
Bhasin, Harsh V.
1
Chaudhuri, Ranjan
1
Dhume, Sudheer M.
1
Goel, Parveen S.
1
Gupta, Atul
1
Handa, Meenakshi
1
Jacob, Jayanth
1
Jain, Rakesh
1
Mishra, Ankita
1
Mohanty, R. P.
1
Nepal, Bimal
1
Osei, Cosmos Benjamin
1
Paul, Thomas John
1
Rekha, K. Sasi
1
Satapathy, Suchismita
1
Singh, Anurag B.
1
Sridharan, R.
1
Subashini, R.
1
Unnithan, Anandakuttan B.
1
Varaprasad, G.
1
Vasumathi, A.
1
Yadav, Om Prakash
1
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International journal of services and operations management
International journal of Indian culture and business management
63
Global business review
41
Working paper / National Bureau of Economic Research, Inc.
35
International journal of Indian culture and business management : IJICBM
33
Journal of retailing and consumer services
29
Journal of international consumer marketing
26
South Asian journal of management : SAJM
24
Vision : the journal of business perspective
24
Journal of global marketing
23
International journal of business innovation and research
22
Journal of Indian business research
21
The IUP journal of marketing management : IJMM
21
Finance India : the quarterly journal of Indian Institute of Finance
20
International journal of business and emerging markets : IJBEM
20
International journal of business and globalisation : IJBG
20
International journal of business excellence : IJBEX
20
International journal of electronic marketing and retailing : IJEMR
20
Asia Pacific journal of marketing and logistics
18
Indian journal of economics & business : IJEB
17
The international journal of bank marketing : IJBM
17
Journal of internet commerce
16
International journal of business excellence
15
International journal of business information systems : IJBIS
15
International journal of business competition and growth : IJBCG
14
Journal of fashion marketing and management
14
Working paper
14
International journal of business innovation and research : IJBIR
13
International journal of emerging markets
13
International journal of retail & distribution management
13
Journal of business research : JBR
13
Marketing intelligence & planning
13
International journal of consumer studies
12
Paradigm : the journal of Institute of Management Technology
12
Young consumers : insight and ideas for responsible marketers
12
GITAM journal of management : a quarterly publication of GITAM Institute of Management
11
International journal of internet marketing and advertising : IJIMA
11
Metamorphosis : a journal of management research
11
NBER working paper series
11
The international review of retail, distribution and consumer research
11
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ECONIS (ZBW)
13
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1
Customers' perceptions and reactions in waiting lines : lessons from a contact service environment in a developing economy
Appiah, Alexander
;
Osei, Cosmos Benjamin
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 208-238
Persistent link: https://www.econbiz.de/10012106459
Saved in:
2
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
3
Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
Saved in:
4
An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India
Vasumathi, A.
;
Rekha, K. Sasi
;
Subashini, R.
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 289-307
Persistent link: https://www.econbiz.de/10011635912
Saved in:
5
Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
6
ANN, QFD and ISM approach for framing electricity utility service in India for consumer satisfaction
Satapathy, Suchismita
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 404-428
Persistent link: https://www.econbiz.de/10010474466
Saved in:
7
Internet banking adoption in a developing country : an empirical study
Varaprasad, G.
;
Sridharan, R.
;
Unnithan, Anandakuttan B.
- In:
International journal of services and operations management
14
(
2013
)
1
,
pp. 54-66
Persistent link: https://www.econbiz.de/10009704262
Saved in:
8
Indian customers' attitude towards trust and convenience dimensions of internet banking
Khare, Arpita
;
Mishra, Ankita
;
Singh, Anurag B.
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 107-122
Persistent link: https://www.econbiz.de/10009427741
Saved in:
9
Measurement of service quality in banks : a comparative study between public and private banks in India
Kamble, Sachin S.
;
Dhume, Sudheer M.
;
Raut, Rakesh D.
; …
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 274-293
Persistent link: https://www.econbiz.de/10009376036
Saved in:
10
Customers' quality perceptions towards online railway reservation services in India : an exploratory study
Khare, Arpita
;
Handa, Meenakshi
- In:
International journal of services and operations management
9
(
2011
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10009306308
Saved in:
1
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