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subject:"USA"
~subject:"Patienten"
~type_genre:"Case study"
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Patienten
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International journal of public sector management : IJPSM
4
Patientenidentifikation und Prozessorientierung : wesentliche Elemente des vernetzten Krankenhauses und der integrierten Versorgung
4
Health care management science
3
Health care management review : HCM review
2
Service design and service thinking in healthcare and hospital management : theory, concepts, practice
2
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
1
Dienstleistungsmanagement im Krankenhaus ; 2
1
Journal of health organization and management
1
Journal of organizational change management
1
Management decision : MD
1
Management im Gesundheitswesen : das Lehrbuch für Studium und Praxis
1
Management research review
1
Pushing the boundaries : multiteam systems in research and practice
1
Virtual enterprises, communities & social networks : Workshop GeNeMe '11 - Gemeinschaften in Neuen Medien, TU Dresden, 07./08.09.2011 ; [eingebunden in die Gesamttagung "Wissens-Gemeinschaften 2011"]
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ECONIS (ZBW)
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1
Using small step service design thinking to create and implement services that improve patient care
Gleason, Brenda
;
Bohn, Jennifer
- In:
Service design and service thinking in healthcare and …
,
(pp. 39-53)
.
2019
Persistent link: https://www.econbiz.de/10012000005
Saved in:
2
Service innovation by patient-centric innovation processes
Vetterli, Christophe
;
Scherrer, Corinne
- In:
Service design and service thinking in healthcare and …
,
(pp. 55-67)
.
2019
Persistent link: https://www.econbiz.de/10012000008
Saved in:
3
Understanding patient care as a multiteam system
DiazGranados, Deborah
;
Dow, Alan W.
;
Perry, Shawna J.
; …
- In:
Pushing the boundaries : multiteam systems in research …
,
(pp. 95-113)
.
2014
Persistent link: https://www.econbiz.de/10010460963
Saved in:
4
Benchmarking unterstützender Dienstleistungsprozesse in Kliniken : eine Fallstudie zur prozessorientierten Bewertung der Patiententransportlogistik
Jehle, Franziska
;
Hastreiter, Stefan
;
Buck, Moike
; …
-
2014
Persistent link: https://www.econbiz.de/10010375886
Saved in:
5
Patient-centered innovation in health care organizations : a conceptual framework and case study application
Hernandez, Susan E.
;
Conrad, Douglas
;
Marcus-Smith, …
- In:
Health care management review : HCM review
38
(
2013
)
2
,
pp. 166-175
Persistent link: https://www.econbiz.de/10009747233
Saved in:
6
Fallstudie zum Kundenmanagement in Krankenhäusern
Ter Haseborg, Fokko
;
Reinert, Andreas
;
Zastrau, Ralf
- In:
Management im Gesundheitswesen : das Lehrbuch für …
,
(pp. 244-248)
.
2013
Persistent link: https://www.econbiz.de/10009690801
Saved in:
7
Quality improvement for patient safety : project-level versus program-level learning/ Peter E. Rivard; Victoria A. Parker; Amy K. Rosen
Rivard, Peter E.
;
Parker, Victoria A.
;
Rosen, Amy K.
- In:
Health care management review : HCM review
38
(
2013
)
1
,
pp. 40-50
Persistent link: https://www.econbiz.de/10009716322
Saved in:
8
User innovators : when patients set out to help themselves and end up helping many
Habicht, Hagen
;
Oliveira, Pedro
;
Shcherbatiuk, Viktoriia
- In:
Die Unternehmung : Swiss journal of business research …
66
(
2012
)
3
,
pp. 277-295
Persistent link: https://www.econbiz.de/10009620187
Saved in:
9
The "clinalyst" : institutionalizing reflexive space to realize safety and flexible systematization in health care
Iedema, Rick
;
Carroll, Katherine
- In:
Journal of organizational change management
24
(
2011
)
2
,
pp. 175-190
Persistent link: https://www.econbiz.de/10009125132
Saved in:
10
Evaluating customer relationship dynamics in healthcare sector through indoor patients' judgement
Chahal, Hardeep
;
Kumari, Neetu
- In:
Management research review
34
(
2011
)
6
,
pp. 626-648
Persistent link: https://www.econbiz.de/10009247602
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