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subject:"United States"
subject:"Welt"
~isPartOf:"International journal of services and operations management"
~subject:"Konsumentenverhalten"
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United States
Welt
Konsumentenverhalten
India
91
Indien
90
Dienstleistungsqualität
22
Service quality
22
Quality management
20
Qualitätsmanagement
20
Industrie
18
Manufacturing industries
18
Customer satisfaction
16
Kundenzufriedenheit
16
Lieferkette
13
Supply chain
13
Consumer behaviour
12
AHP approach
9
AHP-Verfahren
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Automotive industry
9
Kfz-Industrie
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Multi-criteria analysis
8
Multikriterielle Entscheidungsanalyse
8
service quality
8
Electronic Banking
7
Electronic banking
7
Lean Production
7
Lean production
7
satisfaction
7
Bank
6
KMU
6
SME
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Beziehungsmarketing
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Business process management
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Factor analysis
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Faktorenanalyse
5
ISM
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Lieferantenmanagement
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Manufacturing system
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Produktionssystem
5
Prozessmanagement
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5
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English
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Khare, Arpita
3
Kamble, Sachin S.
2
Raut, Rakesh D.
2
Appiah, Alexander
1
Arora, Hitesh
1
Arora, Padmasai
1
Bhasin, Harsh V.
1
Chaudhuri, Ranjan
1
Dhume, Sudheer M.
1
Goel, Parveen S.
1
Gupta, Atul
1
Handa, Meenakshi
1
Jacob, Jayanth
1
Jain, Rakesh
1
Mishra, Ankita
1
Mohanty, R. P.
1
Nepal, Bimal
1
Osei, Cosmos Benjamin
1
Paul, Thomas John
1
Rekha, K. Sasi
1
Satapathy, Suchismita
1
Singh, Anurag B.
1
Sridharan, R.
1
Subashini, R.
1
Unnithan, Anandakuttan B.
1
Varaprasad, G.
1
Vasumathi, A.
1
Yadav, Om Prakash
1
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International journal of services and operations management
International journal of Indian culture and business management
63
Global business review
44
Working paper / National Bureau of Economic Research, Inc.
39
Finance India : the quarterly journal of Indian Institute of Finance
31
International journal of Indian culture and business management : IJICBM
30
Working paper
30
Journal of retailing and consumer services
29
Vision : the journal of business perspective
27
Journal of international consumer marketing
26
Economic developments in India : quarterly update : analysis, reports, policy documents
23
Journal of global marketing
23
South Asian journal of management : SAJM
23
International journal of business innovation and research
22
The IUP journal of marketing management : IJMM
21
Foreign trade review : quarterly journal of Indian Institute of Foreign Trade
20
International journal of business and emerging markets : IJBEM
20
Journal of Indian business research
20
NBER working paper series
19
The Indian economic journal
19
Asia Pacific journal of marketing and logistics
18
Indian journal of economics & business : IJEB
18
International journal of electronic marketing and retailing : IJEMR
18
International journal of business and globalisation : IJBG
17
The international journal of bank marketing : IJBM
17
International journal of business excellence : IJBEX
16
Journal of internet commerce
16
International journal of business excellence
15
Journal of fashion marketing and management
14
Paradigm : the journal of Institute of Management Technology
14
The Indian journal of labour economics : a quarterly journal of Indian Society of Labour Economics
14
International journal of business information systems : IJBIS
13
International journal of business innovation and research : IJBIR
13
International journal of emerging markets
13
International journal of retail & distribution management
13
Journal of business research : JBR
13
Policy research working paper : WPS
13
The Indian journal of economics
13
IIMB management review
12
International journal of business competition and growth : IJBCG
12
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ECONIS (ZBW)
13
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1
Customers' perceptions and reactions in waiting lines : lessons from a contact service environment in a developing economy
Appiah, Alexander
;
Osei, Cosmos Benjamin
- In:
International journal of services and operations management
33
(
2019
)
2
,
pp. 208-238
Persistent link: https://www.econbiz.de/10012106459
Saved in:
2
Self-service technology (web interface) : Bagozzi's self-regulation processes framework to measure Indian customer loyalty
Paul, Thomas John
;
Jacob, Jayanth
- In:
International journal of services and operations management
32
(
2019
)
2
,
pp. 224-248
Persistent link: https://www.econbiz.de/10012008989
Saved in:
3
An empirical study on customer preference towards online shopping among engineering students in a private university in Vellore District, Tamil Nadu, India
Vasumathi, A.
;
Rekha, K. Sasi
;
Subashini, R.
- In:
International journal of services and operations management
24
(
2016
)
3
,
pp. 289-307
Persistent link: https://www.econbiz.de/10011635912
Saved in:
4
Redefining service quality scale with customer experience quality scale : a critical review
Gupta, Atul
- In:
International journal of services and operations management
25
(
2016
)
1
,
pp. 48-64
Persistent link: https://www.econbiz.de/10011593379
Saved in:
5
Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
Saved in:
6
ANN, QFD and ISM approach for framing electricity utility service in India for consumer satisfaction
Satapathy, Suchismita
- In:
International journal of services and operations management
18
(
2014
)
4
,
pp. 404-428
Persistent link: https://www.econbiz.de/10010474466
Saved in:
7
Internet banking adoption in a developing country : an empirical study
Varaprasad, G.
;
Sridharan, R.
;
Unnithan, Anandakuttan B.
- In:
International journal of services and operations management
14
(
2013
)
1
,
pp. 54-66
Persistent link: https://www.econbiz.de/10009704262
Saved in:
8
Indian customers' attitude towards trust and convenience dimensions of internet banking
Khare, Arpita
;
Mishra, Ankita
;
Singh, Anurag B.
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 107-122
Persistent link: https://www.econbiz.de/10009427741
Saved in:
9
Measurement of service quality in banks : a comparative study between public and private banks in India
Kamble, Sachin S.
;
Dhume, Sudheer M.
;
Raut, Rakesh D.
; …
- In:
International journal of services and operations management
10
(
2011
)
3
,
pp. 274-293
Persistent link: https://www.econbiz.de/10009376036
Saved in:
10
Customers' quality perceptions towards online railway reservation services in India : an exploratory study
Khare, Arpita
;
Handa, Meenakshi
- In:
International journal of services and operations management
9
(
2011
)
4
,
pp. 491-505
Persistent link: https://www.econbiz.de/10009306308
Saved in:
1
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