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subject:"United States"
~subject:"Service management"
~type_genre:"Article in journal"
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Search: subject_exact:"Dienstleistung"
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United States
Service management
Dienstleistung
1,721
Services
1,711
Dienstleistungssektor
599
Service industry
599
Innovation
374
Dienstleistungsqualität
350
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350
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Unternehmensdienstleistung
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2
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1
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1
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1
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Journal of service management
10
The journal of services marketing
7
Journal of management education : a publication of the Organizational Behavior Teaching Society
5
Journal of service research : JSR
5
Services marketing quarterly
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
4
International journal of services and operations management
4
International journal of quality and service sciences
3
Journal of business research : JBR
3
Journal of political economy
3
Journal of state taxation
3
Monthly labor review : MLR
3
American economic journal : a journal of the American Economic Association
2
American journal of agricultural economics
2
Economic review
2
Environment & planning
2
European journal of marketing : EJM
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
2
Journal of labor economics
2
Journal of operations management
2
Journal of the European Economic Association : JEEA
2
Managing service quality : MSQ ; an international journal
2
Organization science : a journal of the Institute for Operations Research and the Management Sciences ; bridging disciplines to advance knowledge of organizations
2
Review of international economics
2
The service industries journal
2
Accounting history : journal of the Accounting History Special Interest Group of the Accounting Association of Australia and New Zealand
1
Accounting, organizations and society : an international journal devoted to the behavioural, organizational and social aspects of accounting
1
American economic journal
1
Atlantic economic journal : AEJ
1
Brookings trade forum
1
Business & the contemporary world
1
Business and economic history : journal of the Business History Conference
1
Business economics : the journal of the National Association for Business Economists
1
Business horizons
1
California management review
1
Challenge
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Chinese management studies
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DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
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ECONIS (ZBW)
189
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1
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189
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date (oldest first)
1
How strategic design abilities address unmet value in service engagement strategies
Bouman, Nijs
;
Simonse, Lianne
- In:
The journal of services marketing
37
(
2023
)
10
,
pp. 22-34
Persistent link: https://www.econbiz.de/10014473566
Saved in:
2
Forty years of the Service Industries Journal : a bibliometric review
Viglia, Giampaolo
;
Kumar, Satish
;
Pandey, Nitesh
; …
- In:
The service industries journal
42
(
2022
)
1/2
,
pp. 1-20
Persistent link: https://www.econbiz.de/10013167398
Saved in:
3
Achieving service recovery through service innovation : the critical role of employee empowerment
Al-Ababneh, Mukhles M.
;
Masadeh, Mousa A.
;
Al-Sabi, Samer M.
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
1
,
pp. 40-88
Persistent link: https://www.econbiz.de/10012583799
Saved in:
4
Sources staff as a factor of service innovation in the modern hotel industry : analysis of selected issues
Szostak, Daniel
- In:
European research studies
24
(
2021
)
4B
,
pp. 87-94
Persistent link: https://www.econbiz.de/10012806132
Saved in:
5
Case study of sustainable service design in the hospitality industry
Chen, Yi-An
;
Chen, Chun Liang
- In:
Chinese management studies
16
(
2022
)
1
,
pp. 162-196
Persistent link: https://www.econbiz.de/10012886173
Saved in:
6
Ex-post evaluation of the American airlines-US airways merger : a structural approach
Bontemps, Christian
;
Remmy, Kevin
;
Wei, Jiangyu
- In:
Journal of transport economics & policy : JTEP
56
(
2022
)
2
,
pp. 129-155
Persistent link: https://www.econbiz.de/10013173738
Saved in:
7
Innovation in the sharing economy : a framework and future research agenda
Benoit, Sabine
;
Wang, Yonggui
;
Teng, Lefa
;
Hampson, …
- In:
Journal of business research : JBR
149
(
2022
),
pp. 207-216
Persistent link: https://www.econbiz.de/10013325588
Saved in:
8
The TRISEC framework for optimizing conversational agent design across search, experience and credence service contexts
Blazevic, Vera
;
Sidaoui, Karim
- In:
Journal of service management
33
(
2022
)
4/5
,
pp. 733-746
Persistent link: https://www.econbiz.de/10013325755
Saved in:
9
Service orientation and innovation results : theoretical development based on service-dominant logic
Finoti, Lucas
;
Bonfim, Leandro Rodrigo Canto
;
Didonet, …
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 389-403
Persistent link: https://www.econbiz.de/10013416987
Saved in:
10
Optimizing customer involvement : how close should you be to your customers?
Sampson, Scott
;
Chase, Richard B.
- In:
California management review
65
(
2022
)
1
,
pp. 119-146
Persistent link: https://www.econbiz.de/10014240176
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