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subject:"Verbraucherzufriedenheit"
~isPartOf:"International journal of quality & reliability management"
~subject:"Electronic Commerce"
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Verbraucherzufriedenheit
Electronic Commerce
Customer satisfaction
56
Kundenzufriedenheit
56
Dienstleistungsqualität
49
Service quality
49
Consumer behaviour
18
Konsumentenverhalten
18
Quality management
17
Qualitätsmanagement
17
Beziehungsmarketing
16
Relationship marketing
16
Satisfaction
10
Gesundheitsversorgung
8
Health care
8
Hospital
8
Krankenhaus
8
Customer loyalty
6
E-commerce
6
Gesundheitswesen
6
Health care system
6
Online retailing
6
Online-Handel
6
Patienten
6
Patients
6
Bank
4
Internet
4
Loyalty
4
Product quality
4
Produktqualität
4
China
3
Confidence
3
Coronavirus
3
Electronic Banking
3
Electronic banking
3
India
3
Indien
3
Malaysia
3
Measurement
3
Messung
3
Mobile communications
3
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6
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English
6
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Adhikari, Arnab
1
Alarifi, Areej Abdulrahman
1
Husain, Khalid Sami
1
Llach, Josep
1
Mamakou, Xenia J.
1
Manresa, Alba
1
Medeiros, Francisco de Assis da Silva
1
Milesi, Maria
1
Mukherjee, Arindam
1
Nandankar, Sunil
1
Oliveira, Alessandro Silva de
1
Sachan, Amit
1
Seyedeh Fatemeh Kalantarzadeh Tezerjany
1
Silva, Dirceu da
1
Silva, Matheus Alberto Rodrigues
1
Souki, Gustavo Quiroga
1
Vila-Brunet, Neus
1
Zaharias, Panagiotis
1
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International journal of quality & reliability management
Journal of retailing and consumer services
46
SpringerLink / Bücher
36
International journal of electronic marketing and retailing : IJEMR
17
Journal of internet commerce
17
Gabler Edition Wissenschaft
16
International journal of electronic customer relationship management : IJECRM
16
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
International journal of business information systems : IJBIS
13
Research
11
Asia Pacific journal of marketing and logistics
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
Cogent business & management
8
Europäische Hochschulschriften / 5
8
Forschungsergebnisse der WU Wirtschaftsuniversität Wien
8
Information systems and e-business management : ISeB
8
International journal of hospitality management
8
International journal of retail and distribution management
8
Journal of business research : JBR
8
Service business
8
The service industries journal
8
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Electronic commerce research and applications
7
Journal of travel and tourism marketing
7
Neue betriebswirtschaftliche Forschung : Nbf
7
Schriftenreihe Schwerpunkt Marketing
7
Springer eBook Collection / Business and Economics
7
Wissenschaftliche Arbeitspapiere / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
7
Basler Schriften zum Marketing
6
Electronic markets : the international journal on networked business
6
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
6
International journal of quality and service sciences
6
Reihe: Marketing : MAR
6
Schriftenreihe Schwerpunkt Marketing / Arbeitspapier
6
Applied Marketing Science / Angewandte Marketingforschung
5
Gabler-Edition Wissenschaft
5
International journal of electronic business
5
International journal of production economics
5
International journal of public sector performance management : IJPSPM
5
Journal of Contemporary Issues in Business and Government
5
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ECONIS (ZBW)
6
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1
Measuring customer satisfaction in electronic commerce : the impact of e-service quality and user experience
Mamakou, Xenia J.
;
Zaharias, Panagiotis
;
Milesi, Maria
- In:
International journal of quality & reliability management
41
(
2024
)
3
,
pp. 915-943
Persistent link: https://www.econbiz.de/10014483077
Saved in:
2
Appraise the role of novelty-seeking on consumers' satisfaction using online food delivery applications
Seyedeh Fatemeh Kalantarzadeh Tezerjany
- In:
International journal of quality & reliability management
41
(
2024
)
4
,
pp. 1142-1164
Persistent link: https://www.econbiz.de/10014520404
Saved in:
3
Impacts of service guarantees on consumers' perceived quality and satisfaction in e-commerce
Oliveira, Alessandro Silva de
;
Souki, Gustavo Quiroga
; …
- In:
International journal of quality & reliability management
40
(
2023
)
10
,
pp. 2559-2580
Persistent link: https://www.econbiz.de/10014470801
Saved in:
4
Which antecedents contribute most to the loyal behaviour of online second-hand market shoppers?
Llach, Josep
;
Vila-Brunet, Neus
;
Manresa, Alba
- In:
International journal of quality & reliability management
40
(
2023
)
9
,
pp. 2064-2082
Persistent link: https://www.econbiz.de/10014429660
Saved in:
5
Electronic service quality (e-SQ) measurement : a cross-functional review
Nandankar, Sunil
;
Sachan, Amit
;
Mukherjee, Arindam
; …
- In:
International journal of quality & reliability management
40
(
2023
)
1
,
pp. 148-168
Persistent link: https://www.econbiz.de/10013535629
Saved in:
6
The influence of Internet banking services quality on e-customers' satisfaction of Saudi banks : comparison study before and during COVID-19
Alarifi, Areej Abdulrahman
;
Husain, Khalid Sami
- In:
International journal of quality & reliability management
40
(
2023
)
2
,
pp. 496-516
Persistent link: https://www.econbiz.de/10013535697
Saved in:
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