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~isPartOf:"Journal of business research : JBR"
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Customer satisfaction
Fuzzy sets
92
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Chang, Chao-Chin
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Journal of business research : JBR
International journal of production research
4
International journal of services, economics and management
4
Journal of air transport management
4
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
Fuzzy economic review : the review of the International Association for Fuzzy-Set Management and Economy
3
Total quality management & business excellence
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Transportation research / E : an international journal
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Analysis of socio-economic conditions : insights from a fuzzy multidimensional aproach
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Benchmarking : an international journal
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Electronic commerce research and applications
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IEEE transactions on engineering management : EM
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International journal of business and systems research : IJBSR
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International journal of economic perspectives : IJEP
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International journal of education economics and development : IJEED
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International journal of management and decision making : IJMDM
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International journal of productivity and quality management : IJPQM
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International journal of quality and innovation
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International journal of services and operations management
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International journal of services technology and management : IJSTM
1
International journal of shipping and transport logistics : IJSTL
1
Journal of food products marketing
1
Journal of industrial engineering and management : JIEM
1
Journal of management and strategy : JMS
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Journal of retailing and consumer services
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Journal of strategic marketing
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Management decision : MD
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Marketing intelligence & planning
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Modern analysis of customer surveys : with applications using R
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Modern economy
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Operational research : an international journal
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Review of managerial science
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Socio-economic planning sciences : the international journal of public sector decision-making
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Supply chain sustainability : modeling and innovative research frameworks
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The TQM journal : the international review of organizational improvement
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1
Coping, rumination, and electronic word-of-mouth : segmenting consumer responses to service failure via fuzzy clustering
Gonnon, Martin
;
Taheri, Babak
;
Disegna, Marta
;
Prayag, …
- In:
Journal of business research : JBR
166
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014380316
Saved in:
2
Perceived service quality and customer satisfaction : a fuzzy set QCA approach in the railway sector
Miranda, Sandra
;
Tavares, Patrícia
;
Queiró, Rita
- In:
Journal of business research : JBR
89
(
2018
),
pp. 371-377
Persistent link: https://www.econbiz.de/10011881817
Saved in:
3
Configurational path to customer satisfaction and stickiness for a restaurant chain using fuzzy set qualitative comparative analysis
Hsiao, Yu-Hsiang
;
Chen, Li-Fei
;
Chang, Chao-Chin
;
Chiu, …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2939-2949
Persistent link: https://www.econbiz.de/10011507829
Saved in:
4
General theory of cultures' consequences on international tourism behavior
Woodside, Arch G.
;
Hsu, Shih-yun
;
Marshall, Roger
- In:
Journal of business research : JBR
64
(
2011
)
8
,
pp. 785-799
Persistent link: https://www.econbiz.de/10009229010
Saved in:
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