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type:"article"
~person:"Grant, David B."
~subject:"Logistics"
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Industrial marketing management : the international journal for industrial and high-tech firms
1
Managing service quality : MSQ ; an international journal
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Outsourcing integration and third party logistics services : an appreciation of two "classic" articles in industrial marketing management
Grant, David B.
- In:
Industrial marketing management : the international …
79
(
2019
),
pp. 21-26
Persistent link: https://www.econbiz.de/10012064156
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Service quality and its relation to satisfaction and loyalty in logistics outsourcing relationships
Juga, Jari
;
Juntunen, Jouni
;
Grant, David B.
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
6
,
pp. 496-510
Persistent link: https://www.econbiz.de/10008778634
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