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type:"article"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
Ladengeschäft
175
Retail outlet
175
Consumer behaviour
69
Konsumentenverhalten
69
Einzelhandel
36
Retail trade
36
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26
Store design
26
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16
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Markenführung
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13
Marketingmanagement
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Online retailing
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Online-Handel
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Kaufentscheidung
11
Purchase decision
11
Food retailing
10
Lebensmitteleinzelhandel
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USA
10
United States
10
Beziehungsmarketing
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Customer satisfaction
9
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9
Relationship marketing
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Marktforschung
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Ahmad, Farooq
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Economies et sociétés ; 48,4
1
International journal of logistics : research and applications
1
Journal of retailing and consumer services
1
Journal of service management
1
Marken- und Kommunikationscontrolling
1
Planung & Analyse : Zeitschrift für Marktforschung und Marketing
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ECONIS (ZBW)
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1
S-O-R based experiential framework for measuring in-store customer satisfaction in non-fuel retailing
Shamim, Amjad
;
Muhammad Farrukh Abid
;
Ahmad, Farooq
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-20
Persistent link: https://www.econbiz.de/10014462298
Saved in:
2
Die Touchpoint-Analyse als Kontroll- und Steuerungsinstrument bei der Markenführung
Bookhagen, Andrea
- In:
Marken- und Kommunikationscontrolling
,
(pp. 41-53)
.
2016
Persistent link: https://www.econbiz.de/10011572305
Saved in:
3
La qualité de service dans la grande distribution brésilienne : effets sur l'intention d'achat de la marque de distributeur
Diallo, Mbaye Fall
;
Philippe, Jean
;
Seck, Anne Marianne
-
2014
Persistent link: https://www.econbiz.de/10010370765
Saved in:
4
Managing in-store logistics : a fresh perspective on retail service
Bouzaabia, Olfa
;
Riel, Allard C. R. van
;
Semeijn, Janjaap
- In:
Journal of service management
24
(
2013
)
2
,
pp. 112-129
Persistent link: https://www.econbiz.de/10009742806
Saved in:
5
Dienstleistungsqualität am PoS : Ergebnisse einer qualitativen Expertenstudie
Drees, Norbert
;
Schiller, Sören
- In:
Planung & Analyse : Zeitschrift für Marktforschung und …
35
(
2008
)
2
,
pp. 32-37
Persistent link: https://www.econbiz.de/10003690853
Saved in:
6
In-store logistics : an analysis of on-shelf availability and stockout responses for three product groups
McKinnon, Alan C.
;
Mendes, D.
;
Nababteh, M.
- In:
International journal of logistics : research and …
10
(
2007
)
3
,
pp. 251-268
Persistent link: https://www.econbiz.de/10003534442
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