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type_genre:"Article in journal"
~isPartOf:"Economic developments in India : quarterly update : analysis, reports, policy documents"
~isPartOf:"International journal of financial services management : IJFSM"
~person:"Singh, Shamsher"
~subject:"Bank"
~subject:"Produktivität"
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Singh, Shamsher
Chakrabarty, K. C.
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Economic developments in India : quarterly update : analysis, reports, policy documents
International journal of financial services management : IJFSM
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The impact of service delivery quality on customer satisfaction in Indian banks
Singh, Shamsher
- In:
International journal of financial services management …
6
(
2013
)
1
,
pp. 60-78
Persistent link: https://www.econbiz.de/10009752163
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2
The impact of ATM services on customer satisfaction in Indian banks
Singh, Shamsher
- In:
International journal of financial services management …
5
(
2011
)
2
,
pp. 177-196
Persistent link: https://www.econbiz.de/10009317722
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