//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type_genre:"Article in journal"
~isPartOf:"Employee relations"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Call center"
Narrow search
Delete all filters
| 2 applied filters
Year of publication
From:
To:
Subject
All
Call centre
5
Callcenter
5
Call centres
2
Human Resource Management
2
India
2
Indien
2
Personalmanagement
2
Arbeitsbedingungen
1
Arbeitsbeziehungen
1
Arbeitsgruppe
1
Arbeitsverhalten
1
Arbeitszufriedenheit
1
Australia
1
Australien
1
Bangalore
1
Betriebsklima
1
Bombay
1
Codetermination
1
Comparison
1
Employee adaptiveness
1
Employee attitudes
1
Employee involvement
1
Employee voice
1
Employment relations
1
Gesundheitsversorgung
1
Großbritannien
1
Health care
1
Human resource management
1
Industrial relations
1
Job satisfaction
1
Leistungsmotivation
1
Managerial control strategies
1
Mitbestimmung
1
Mixed methods
1
Mobbing
1
Team
1
United Kingdom
1
Vergleich
1
Work behaviour
1
Work climate
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
5
Type of publication (narrower categories)
All
Article in journal
Aufsatz in Zeitschrift
5
Language
All
English
5
Author
All
Connell, Julia
2
Hannif, Zeenobiyah
2
Burgess, John
1
D'Cruz, Premilla
1
McDonnell, Anthony
1
Mueller, Frank
1
Noronha, Ernesto
1
Panda, Tapan Kumar
1
Purani, Keyoor
1
Sahadev, Sunil
1
Smith, Chris
1
Valsecchi, Raffaella
1
Wise, Sarah
1
more ...
less ...
Published in...
All
Employee relations
Manufacturing & service operations management : M & SOM
18
Management science : journal of the Institute for Operations Research and the Management Sciences
16
New technology, work and employment
15
European journal of operational research : EJOR
11
Labour & industry : a journal of the social and economic relations of work ; the journal of the Association of Industrial Relations Academics of Australia & New Zealand (AIRAANZ)
11
Production and operations management : an international journal of the Production and Operations Management Society
10
The international journal of human resource management
10
Work, employment & society : a journal of the British Sociological Association
10
European journal of industrial relations
9
International employment relations review
9
OR spectrum : quantitative approaches in management
8
Operations research
8
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
8
The journal of services marketing
8
Human relations
7
ILR review : the journal of work and policy
7
Journal of vocational behavior
7
Academy of Management journal : AMJ
6
Journal of business research : JBR
6
Computers & operations research : and their applications to problems of world concern ; an international journal
5
Industrial relations : a journal of economy & society
5
International journal of production economics
5
Managing service quality : MSQ ; an international journal
5
SA journal of human resource management : SAJHRM
5
The service industries journal
5
Economic and industrial democracy : EID ; an international journal
4
Industrial relations journal
4
International journal of services and operations management
4
Omega : the international journal of management science
4
Administrative Sciences : open access journal
3
European management journal
3
Harvard-Business-Manager : das Wissen der Besten
3
Human resource management
3
Industrielle Beziehungen : Zeitschrift für Arbeit, Organisation und Management
3
International journal of electronic customer relationship management : IJECRM
3
International journal of work innovation : IJWI
3
Journal of service research : JSR
3
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
more ...
less ...
Source
All
ECONIS (ZBW)
5
Showing
1
-
5
of
5
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Service employee adaptiveness : exploring the impact of role-stress and managerial control approaches
Sahadev, Sunil
;
Purani, Keyoor
;
Panda, Tapan Kumar
- In:
Employee relations
39
(
2017
)
1
,
pp. 54-78
Persistent link: https://www.econbiz.de/10011623895
Saved in:
2
Having "a say" : forms of voice in Australian call centres
McDonnell, Anthony
;
Connell, Julia
;
Hannif, Zeenobiyah
; …
- In:
Employee relations
36
(
2014
)
3
,
pp. 214-234
Persistent link: https://www.econbiz.de/10010259604
Saved in:
3
The practice of teamwork in health industry call centres
Valsecchi, Raffaella
;
Wise, Sarah
;
Mueller, Frank
; …
- In:
Employee relations
34
(
2012
)
3
,
pp. 288-305
Persistent link: https://www.econbiz.de/10009560029
Saved in:
4
The limits to workplace friendship : managerialist HRM and bystander behaviour in the context of workplace bullying
D'Cruz, Premilla
;
Noronha, Ernesto
- In:
Employee relations
33
(
2011
)
3
,
pp. 269-288
Persistent link: https://www.econbiz.de/10009238190
Saved in:
5
Call centres, quality of work life and HRM practices : an in-house/outsourced comparison
Connell, Julia
;
Hannif, Zeenobiyah
- In:
Employee relations
31
(
2009
)
4
,
pp. 363-381
Persistent link: https://www.econbiz.de/10009516250
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->