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type_genre:"Article in journal"
~isPartOf:"Financial services review : the journal of individual financial management"
~subject:"Service quality"
~type_genre:"Fallstudie"
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Service quality
Customer satisfaction
2
Dienstleistungsqualität
2
Electronic Banking
2
Electronic banking
2
Kundenzufriedenheit
2
Arbeitszufriedenheit
1
Beziehungsmarketing
1
Confidence
1
Consumer behaviour
1
Job satisfaction
1
Konsumentenverhalten
1
Loyalty
1
Mobile bank application
1
Personal banking
1
Personal service
1
Personality psychology
1
Persönlichkeitspsychologie
1
Privatkundengeschäft
1
Relationship marketing
1
Retail banking
1
Satisfaction
1
Trust
1
Usability
1
Vertrauen
1
Young bank customers
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Article in journal
Fallstudie
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Carlander, Anders
1
Gamble, Amelie
1
Gärling, Tommy
1
Hauff, Jeanette Carlsson
1
Holmen, Martin
1
Johansson, Lars-Olof
1
Nourallah, Mustafa
1
Strandberg, Christer
1
Öhman, Peter
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Financial services review : the journal of individual financial management
The international journal of bank marketing : IJBM
13
International journal of bank marketing
9
International journal of services and operations management
8
International journal of business information systems : IJBIS
7
International journal of quality & reliability management
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of financial services marketing
5
Services marketing quarterly
5
Cogent business & management
4
Electronic commerce research
4
Global business review
4
International journal of electronic finance : IJEF
4
Journal of Asian finance, economics and business : JAFEB
4
Journal of financial services marketing : JFSM
4
Journal of retailing and consumer services
4
Nepalese journal of finance : a publication of Uniglobe College
4
The service industries journal
4
International journal of business excellence : IJBEX
3
International journal of business policy and economics
3
International journal of financial services management : IJFSM
3
Journal for global business advancement : JGBA
3
Journal of business research : JBR
3
Journal of central banking theory and practice
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
The journal of services marketing
3
Electronic markets : the international journal on networked business
2
European research studies
2
Expert journal of marketing
2
Global journal of business management : GJBM
2
International journal of business and globalisation : IJBG
2
International journal of business excellence
2
International journal of e-business research : an official publication of the Information Resources Management Association
2
International journal of economics and finance
2
International journal of electronic business
2
International journal of emerging markets
2
International journal of innovation and technology management
2
International journal of productivity and quality management : IJPQM
2
International journal of quality and service sciences
2
International journal of services and operations management : IJSOM
2
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ECONIS (ZBW)
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Mobile bank applications : loyalty of young bank customers
Nourallah, Mustafa
;
Strandberg, Christer
;
Öhman, Peter
- In:
Financial services review : the journal of individual …
29
(
2021
)
2
,
pp. 147-167
Persistent link: https://www.econbiz.de/10012799462
Saved in:
2
The role of perceived quality of personal service in influencing trust and satisfaction with banks
Carlander, Anders
;
Gamble, Amelie
;
Gärling, Tommy
; …
- In:
Financial services review : the journal of individual …
27
(
2018
)
1
,
pp. 83-98
Persistent link: https://www.econbiz.de/10011958167
Saved in:
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