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type_genre:"Article in journal"
~isPartOf:"International journal of contemporary hospitality management"
~subject:"Gastronomie"
~subject:"Work behaviour"
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Gastronomie
Work behaviour
Emotion
49
Consumer behaviour
28
Konsumentenverhalten
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Dienstleistungsqualität
19
Service quality
19
Hotel industry
16
Hotellerie
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Customer satisfaction
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Kundenzufriedenheit
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Article in journal
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Han, Heesup
2
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International journal of contemporary hospitality management
International journal of hospitality management
62
Journal of business ethics : JOBE
30
Journal of managerial psychology
20
Journal of business and psychology
19
Journal of business research : JBR
17
Journal of vocational behavior
16
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
13
Journal of hospitality marketing & management
12
Academy of Management journal : AMJ
10
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
10
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of management & organization : JMO
9
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
9
Personnel psychology : a journal of applied research
9
Journal of service management
8
Leadership & organization development journal
8
Tourism management : research, policies, practice
8
Human performance
7
Journal of retailing and consumer services
7
Management research review
7
Human relations : towards the integration of the social sciences
6
International journal of human resource management
6
Journal of business ethics : JBE
6
Journal of management
6
Personnel review : a professional journal reporting new developments in research, theory and practice of personel management
6
Career development international : the journal for executive, consultants, academics and individuals
5
Cogent business & management
5
Human relations
5
Human resource management review
5
Journal of organizational behavior : OB ; the international journal of industrial, occupational and organizational psychology and behavior
5
Journal of organizational change management
5
Organization management journal : official journal of the Eastern Academy of Management
5
Pakistan journal of commerce and social sciences
5
Personnel review
5
The journal of services marketing
5
The service industries journal
5
Employee relations
4
Human resource management
4
International journal of business communication : IJBC ; a publication of the Association of Business Communication
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ECONIS (ZBW)
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1
Burnout and counterproductive workplace behaviours among frontline hospitality employees : the effect of perceived contract precarity
Wallace, Elaine
;
Coughlan, Joseph
- In:
International journal of contemporary hospitality management
35
(
2023
)
2
,
pp. 451-468
Persistent link: https://www.econbiz.de/10013546060
Saved in:
2
How does emotional labor influence restaurant employees' service quality during COVID-19? : the roles of work fatigue and supervisor-subordinate Guanxi
Wu, Tung-Ju
;
Zhang, Ruoxi
;
Li, Jia-Min
- In:
International journal of contemporary hospitality management
36
(
2024
)
1
,
pp. 136-154
Persistent link: https://www.econbiz.de/10014483405
Saved in:
3
How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?
Im, Soo Yeon
;
Seo, Sunhee
- In:
International journal of contemporary hospitality management
36
(
2024
)
3
,
pp. 769-789
Persistent link: https://www.econbiz.de/10014483769
Saved in:
4
Family incivility, emotional exhaustion, and hotel employees' outcomes : a moderated mediation model
Yan, Zhen
;
Mansor, Zuraina Dato’
;
Choo, Wei Chong
- In:
International journal of contemporary hospitality management
35
(
2023
)
9
,
pp. 3053-3076
Persistent link: https://www.econbiz.de/10014334278
Saved in:
5
How does customer cooperation affect employees' prosocial service behavior in upscale Chinese hotels? : an affective social exchange perspective
Wang, Ying
;
Zhang, Yun
;
Xu, Feng Zeng
- In:
International journal of contemporary hospitality management
34
(
2022
)
6
,
pp. 2071-2091
Persistent link: https://www.econbiz.de/10013412530
Saved in:
6
COVID-19-related job insecurity and employees’ behavioral outcomes : mediating role of emotional exhaustion and moderating role of symmetrical internal communication
Khan, Abdul Karim
;
Khalid, Maria
;
Abbas, Nida
;
Khalid, …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2496-2515
Persistent link: https://www.econbiz.de/10013412653
Saved in:
7
Daily spillover from home to work : the role of workplace mindfulness and daily customer mistreatment
Shi, Xiaolin
;
Wang, Xingyu
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 3008-3028
Persistent link: https://www.econbiz.de/10013412842
Saved in:
8
From teamwork to psychological well-being and job performance : the role of CSR in the workplace
Kim, Ho-Seok
;
Kim, Min-Seong
;
Koo, Dongwoo
- In:
International journal of contemporary hospitality management
34
(
2022
)
10
,
pp. 3764-3789
Persistent link: https://www.econbiz.de/10013413089
Saved in:
9
How emotional regulation and conscientiousness break the reciprocal circle between customer mistreatment and surface acting : an experience sampling study
Lan, Junbang
;
Gong, Yuanyuan
;
Liu, Tao
;
Wong, Man-Nok
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
11
,
pp. 4007-4028
Persistent link: https://www.econbiz.de/10013413287
Saved in:
10
An integrated framework of behavioral reasoning theory, theory of planned behavior, moral norm and emotions for fostering hospitality/tourism employees' sustainable behaviors
Meng, Bo
;
Lee, Myong Jae
;
Chua, Bee-Lia
;
Han, Heesup
- In:
International journal of contemporary hospitality management
34
(
2022
)
12
,
pp. 4516-4538
Persistent link: https://www.econbiz.de/10013455338
Saved in:
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