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type_genre:"Article in journal"
~isPartOf:"Journal of internet commerce"
~subject:"Customer satisfaction"
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Customer satisfaction
Online retailing
98
Online-Handel
98
Consumer behaviour
83
Konsumentenverhalten
83
E-commerce
48
Electronic Commerce
48
Internet marketing
19
Kundenzufriedenheit
19
Online-Marketing
19
Website
18
Confidence
16
Dienstleistungsqualität
16
Service quality
16
Vertrauen
16
Internet
15
Beziehungsmarketing
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India
13
Indien
13
Relationship marketing
13
Social Web
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Social web
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Innovation adoption
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Innovationsakzeptanz
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e-commerce
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online shopping
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Einzelhandel
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Retail trade
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Viral marketing
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Virales Marketing
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trust
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USA
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United States
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Gender
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Geschlecht
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Personalisierung
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social commerce
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China
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Article in journal
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19
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English
19
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Abdullah, A. B. M.
1
Abubakar, A. Mohammed
1
Ahmad, Asad
1
Alam, Ansari Sarwar
1
Awan, Mahmood A.
1
Balaji, M. S.
1
Behravesh, Elaheh
1
Bhatnagar, Amit
1
Chi, Ting
1
Dhaigude, Soma Amol
1
Duarte, Paulo
1
Dutta, Tanusree
1
Elliott, Kevin M.
1
Fathima, Arshiya
1
Gajjar, Hasmukh
1
Ghose, Sanjoy
1
Haug, James C.
1
Ho, Han Chiang
1
Huckabee, Allen
1
Jain, Nikunj Kumar
1
Kaya, Bahar
1
Kaya, Omer Sami
1
Khan, Adil
1
Khan, Mohammed Naved
1
Khong Kok Wei
1
Kumar, Rajiv
1
Madhu, Sumetha
1
Meng, Juan
1
Mohan, Bijuna C.
1
Mummalaneni, Venkatapparao
1
Murad, Md. Wahid
1
Mykytyn, Peter P.
1
Noroozi, Nasim
1
Nuri, Bagher Asgarnezhad
1
Orús, Carlos
1
Parayitam, Satyanarayana
1
Parsad, Chandan
1
Pavur, Robert J.
1
Pearson, Ann M.
1
Prashar, Sanjeev
1
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Published in...
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Journal of internet commerce
Journal of retailing and consumer services
79
International journal of electronic marketing and retailing : IJEMR
24
Journal of business research : JBR
19
Cogent business & management
14
International journal of hospitality management
14
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
14
Journal of electronic commerce research : JECR
13
Tourism management : research, policies, practice
12
Asia Pacific journal of marketing and logistics
11
International journal of retail & distribution management
11
International journal of retail and distribution management
11
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
10
International journal of business information systems : IJBIS
10
International journal of e-business research : an official publication of the Information Resources Management Association
10
International journal of electronic customer relationship management : IJECRM
10
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
10
Journal of retailing
8
Journal of strategic marketing
8
Psychology & marketing
8
The service industries journal
8
Journal of hospitality marketing & management
7
Journal of travel and tourism marketing
7
The international review of retail, distribution and consumer research
7
The journal of services marketing
7
Electronic commerce research and applications
6
Information systems and e-business management : ISeB
6
International journal of internet marketing and advertising : IJIMA
6
International journal of production economics
6
International journal of quality & reliability management
6
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
6
Journal of marketing management : MM
6
Service business
6
Administrative Sciences : open access journal
5
Electronic commerce research
5
Electronic markets : the international journal on networked business
5
International journal of contemporary hospitality management
5
International journal of electronic business : IJEB
5
International journal of electronic commerce : IJEC
5
Journal of Asian finance, economics and business : JAFEB
5
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ECONIS (ZBW)
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1
Relationship of the theory of consumption values and flow with online brand experience : a study of young consumers
Fathima, Arshiya
;
Khan, Adil
;
Alam, Ansari Sarwar
- In:
Journal of internet commerce
22
(
2023
)
4
,
pp. 509-537
Persistent link: https://www.econbiz.de/10014372872
Saved in:
2
Online promotions and hedonic motives as moderators in the relationship between e-impulsive buying tendency and customer satisfaction : evidence from India
Madhu, Sumetha
;
Soundararajan, Vasanthi
;
Parayitam, …
- In:
Journal of internet commerce
22
(
2023
)
3
,
pp. 395-431
Persistent link: https://www.econbiz.de/10014320493
Saved in:
3
The role of online experience in the relationship between service convenience and future purchase intentions
Saha, Swapan Kumar
;
Duarte, Paulo
;
Silva, Susana C.
; …
- In:
Journal of internet commerce
22
(
2023
)
2
,
pp. 244-271
Persistent link: https://www.econbiz.de/10014288101
Saved in:
4
Logistics service quality in online shopping : a bibliometric analysis
Dhaigude, Soma Amol
;
Mohan, Bijuna C.
- In:
Journal of internet commerce
22
(
2023
)
1
,
pp. 157-188
Persistent link: https://www.econbiz.de/10013547784
Saved in:
5
Examining the impact of e-retailing convenience dimensions on behavioral intention : the mediating role of satisfaction
Kumar, Rajiv
;
Sachan, Amit
;
Dutta, Tanusree
- In:
Journal of internet commerce
19
(
2020
)
4
,
pp. 466-494
Persistent link: https://www.econbiz.de/10012312287
Saved in:
6
The gender effect on consumer attitudes toward payment methods : the case of online Chinese customers
Ho, Han Chiang
;
Awan, Mahmood A.
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 141-169
Persistent link: https://www.econbiz.de/10012179573
Saved in:
7
Blueprint for retail website design : attracting and retaining millennial online shoppers
Wright, Linda Berns
;
Haug, James C.
;
Huckabee, Allen
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 170-196
Persistent link: https://www.econbiz.de/10012179574
Saved in:
8
The effect of internet service quality on consumers' purchase behavior : the role of satisfaction, attitude, and purchase intention
Zarei, Ghasem
;
Nuri, Bagher Asgarnezhad
;
Noroozi, Nasim
- In:
Journal of internet commerce
18
(
2019
)
2
,
pp. 197-220
Persistent link: https://www.econbiz.de/10012179575
Saved in:
9
The moderating role of website familiarity in the relationships between e-service quality, e-satisfaction and e-loyalty
Kaya, Bahar
;
Behravesh, Elaheh
;
Abubakar, A. Mohammed
; …
- In:
Journal of internet commerce
18
(
2019
)
4
,
pp. 369-394
Persistent link: https://www.econbiz.de/10012179600
Saved in:
10
Mobile commerce website success : antecedents of consumer satisfaction and purchase intention
Chi, Ting
- In:
Journal of internet commerce
17
(
2018
)
3
,
pp. 189-215
Persistent link: https://www.econbiz.de/10011987455
Saved in:
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