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type_genre:"Article in journal"
~isPartOf:"Total quality management & business excellence"
~subject:"Customer satisfaction"
~subject:"structural equation modeling"
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Customer satisfaction
structural equation modeling
Structural equation model
20
Strukturgleichungsmodell
20
Quality management
12
Qualitätsmanagement
12
Firm performance
10
Unternehmenserfolg
10
structural equation modelling
10
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6
Performance-Messung
6
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corporate social responsibility
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financial performance
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organisational performance
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structural equation modelling (SEM)
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Article in journal
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7
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Anil, Anu P.
1
Barbosa, Anrafel de Souza
1
Cudney, Elizabeth A.
1
González Echavarría, Favián
1
Jaramillo Álvarez, Gloria Patricia
1
Kumar, Vimal
1
Morioka, Sandra Naomi
1
Navarro Elola, Luis
1
Nevot Bosch, Salvador
1
Pastor Tejedor, Jesús
1
Pérez Ajami, Miguel Tarek
1
Pérez Rave, Jorge Iván
1
Raj, Rohit
1
Satish, K. P.
1
Sila, Ismail
1
Silva, Jonhatan Magno Norte da
1
Silva, Luiz Bueno da
1
Souza, Vinícius Fernandes de
1
Wang, Chih-Chuan
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Total quality management & business excellence
International journal of hospitality management
12
Organizational research methods : ORM
12
Quality management journal : QMJ
10
The service industries journal
10
Cogent business & management
9
Journal of travel and tourism marketing
8
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
8
Asia Pacific journal of marketing and logistics
7
International journal of services and operations management
7
Tourism management : research, policies, practice
7
Administrative Sciences : open access journal
6
European journal of marketing : EJM
6
Human resource management
6
International journal of productivity and quality management : IJPQM
6
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
6
Journal of retailing and consumer services
6
Journal of strategic marketing
6
The journal of services marketing
6
The journal of supply chain management : a global review of purchasing and supply
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Global business review
5
International journal of production research
5
International journal of services, economics and management
5
Journal of international business studies : JIBS ; an official journal of the Academy of International Business
5
Journal of open innovation : technology, market, and complexity
5
Corporate social responsibility and environmental management
4
Journal of business-to-business marketing
4
Journal of management : JOM
4
Journal of management information systems : JMIS
4
Journal of marketing management : MM
4
Problems and perspectives in management : PPM ; international research journal
4
Psychology & marketing
4
Tourism analysis : an interdisciplinary tourism & hospitality journal
4
Amfiteatru economic : an economic and business research periodical
3
Benchmarking : an international journal ; BIJ
3
Human systems management : HSM
3
IEEE transactions on engineering management : EM
3
International journal of Indian culture and business management
3
International journal of business excellence : IJBEX
3
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ECONIS (ZBW)
7
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1
Relating the strategic role of technology orientation in organizational TQM performance
Raj, Rohit
;
Kumar, Vimal
;
Cudney, Elizabeth A.
- In:
Total quality management & business excellence
35
(
2024
)
3/4
,
pp. 341-371
Persistent link: https://www.econbiz.de/10014513359
Saved in:
2
Integrated management systems and organizational performance : a multidimensional perspective
Barbosa, Anrafel de Souza
;
Silva, Luiz Bueno da
; …
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1469-1507
Persistent link: https://www.econbiz.de/10014320306
Saved in:
3
A psychometric data science approach to study latent variables : a case of class quality and student satisfaction
Pérez Rave, Jorge Iván
;
Jaramillo Álvarez, Gloria …
- In:
Total quality management & business excellence
33
(
2022
)
13
,
pp. 1547-1572
Persistent link: https://www.econbiz.de/10013415851
Saved in:
4
Investigating changes in TQM's effects on corporate social performance and financial performance over time
Sila, Ismail
- In:
Total quality management & business excellence
31
(
2020
)
2
,
pp. 210-229
Persistent link: https://www.econbiz.de/10012256589
Saved in:
5
Corporate social responsibility on customer behaviour : the mediating role of corporate image and customer satisfaction
Wang, Chih-Chuan
- In:
Total quality management & business excellence
31
(
2020
)
7/8
,
pp. 742-760
Persistent link: https://www.econbiz.de/10012256655
Saved in:
6
The implication of wine quality in a new model of the European Customer Satisfaction Index
Pastor Tejedor, Jesús
;
Navarro Elola, Luis
;
Pérez …
- In:
Total quality management & business excellence
30
(
2019
)
10
,
pp. 1092-1109
Persistent link: https://www.econbiz.de/10012199818
Saved in:
7
Enhancing customer satisfaction through total quality management practices : an empirical examination
Anil, Anu P.
;
Satish, K. P.
- In:
Total quality management & business excellence
30
(
2019
)
14
,
pp. 1528-1548
Persistent link: https://www.econbiz.de/10012199902
Saved in:
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