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type_genre:"Article in journal"
~person:"Agariya, Arun Kumar"
~subject:"Customer satisfaction"
~type_genre:"Business report"
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Search: subject_exact:"Telekommunikationssektor"
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Customer satisfaction
Dienstleistungsqualität
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Dienstleistungssektor
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India
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customer expectations
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Agariya, Arun Kumar
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International journal of services and operations management : IJSOM
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Development and validation of service quality scale for Indian telecom sector
Agariya, Arun Kumar
;
Tikoria, Jyoti
- In:
International journal of services and operations …
37
(
2020
)
4
,
pp. 477-508
Persistent link: https://www.econbiz.de/10012522182
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