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type_genre:"Article in journal"
~person:"Bansal, Nitin"
~person:"Jebarajakirthy, Charles"
~type_genre:"Fallstudie"
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Electronic Banking
8
Electronic banking
8
India
4
Indien
4
Mobile banking
4
Bankgeschäft
3
Banking services
3
Consumer behaviour
3
Dienstleistungsqualität
3
Innovation adoption
3
Innovationsakzeptanz
3
Konsumentenverhalten
3
Mobile communications
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Mobilkommunikation
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Service quality
3
Bank
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Betriebliches Bildungsmanagement
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Digitalisierung
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Employer-provided training
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Mobile Business
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Mobile business
2
cost reduction
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digital banking services
2
frequency of training
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internet
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risk
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service quality
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trust
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Adoption intention
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Beziehungsmarketing
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Confidence
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Convenience
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Customer satisfaction
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Data security
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Datensicherheit
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E-S-QUAL
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Elaboration likelihood model
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Electronic word of mouth
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Bansal, Nitin
Jebarajakirthy, Charles
Karjaluoto, Heikki
11
Dwivedi, Yogesh Kumar
9
Shaikh, Aijaz A.
9
Laukkanen, Tommi
8
Shankar, Amit
7
Carbó Valverde, Santiago
6
Floros, Christos
6
Brun, Isabelle
5
Chawla, Deepak
5
George, Ajimon
5
Giordani, Georgia
5
Glavee-Geo, Richard
5
Hanafizadeh, Payam
5
Joshi, Himanshu
5
Keramati, Abbas
5
Liébana-Cabanillas, Francisco
5
Narteh, Bedman
5
Ozuem, Wilson
5
Rajaobelina, Lova
5
Rana, Nripendra P.
5
Al-Hawari, Mohd Ahmad
4
Ali, Liaqat
4
Changchit, Chuleeporn
4
Chauhan, Vikas
4
Dhingra, Sanjay
4
Dimitriadis, Sergios
4
Govindaluri, Srikrishna Madhumohan
4
Hassan, M. Kabir
4
Iheanachor, Nkemdilim
4
Jarunee Wonglimpiyarat
4
Kesharwani, Ankit
4
Knüfermann, Markus
4
Kundu, Sukanya
4
Kyrezis, Nikolaos
4
Leinonen, Harry
4
Mann, Bikram Jit Singh
4
Mansumitrchai, Somkiat
4
Moormann, Jürgen
4
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Journal of retailing and consumer services
2
Services marketing quarterly
2
Finance India : the quarterly journal of Indian Institute of Finance
1
International journal of business and globalisation : IJBG
1
International journal of electronic customer relationship management : IJECRM
1
International journal of public sector performance management : IJPSPM
1
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ECONIS (ZBW)
8
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1
The impact of customer's awareness level on the sustainability of payment banks in India
Bansal, Nitin
- In:
International journal of public sector performance …
11
(
2023
)
4
,
pp. 435-450
Persistent link: https://www.econbiz.de/10014313383
Saved in:
2
The impact of customer's training of digital banking services on its acceptability by customers' in India
Bansal, Nitin
;
Pareek, Nishtha
;
Nigam, Abhinav
- In:
International journal of business and globalisation : IJBG
30
(
2022
)
2
,
pp. 207-231
Persistent link: https://www.econbiz.de/10013194076
Saved in:
3
Impact of online convenience on mobile banking adoption intention : a moderated mediation approach
Jebarajakirthy, Charles
;
Shankar, Amit
- In:
Journal of retailing and consumer services
58
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012431680
Saved in:
4
How do electronic word of mouth practices contribute to mobile banking adoption?
Shankar, Amit
;
Jebarajakirthy, Charles
;
Ashaduzzaman, Md
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012132251
Saved in:
5
Awareness of password management and adoption of digital banking services in rural India
Bansal, Nitin
- In:
Finance India : the quarterly journal of Indian …
34
(
2020
)
2
,
pp. 861-874
Persistent link: https://www.econbiz.de/10012792311
Saved in:
6
Exploring mobile banking service quality : a qualitative approach
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
; …
- In:
Services marketing quarterly
41
(
2020
)
2
,
pp. 182-204
Persistent link: https://www.econbiz.de/10012256938
Saved in:
7
The impact of training programme of digital banking services to employees of unorganised sector and their acceptability in India
Bansal, Nitin
- In:
International journal of electronic customer …
12
(
2020
)
3
,
pp. 246-272
Persistent link: https://www.econbiz.de/10012509231
Saved in:
8
Are the generic scales enough to measure service quality of mobile banking? : a comparative analysis of generic service quality measurement scales to mobile banking context
Shankar, Amit
;
Datta, Biplab
;
Jebarajakirthy, Charles
- In:
Services marketing quarterly
40
(
2019
)
3
,
pp. 224-244
Persistent link: https://www.econbiz.de/10012179176
Saved in:
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