//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
type_genre:"Article in journal"
~subject:"Service quality"
~type_genre:"Forschungsbericht"
~type_genre:"Konferenzbeitrag"
~type_genre:"Lehrbuch"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Shared services"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Service quality
Internal services
153
Interne Dienstleistung
153
Business services
64
Unternehmensdienstleistung
64
Deutschland
23
Germany
23
Human Resource Management
20
Personalmanagement
20
Dienstleistungsqualität
17
Outsourcing
17
Consultancy services
15
IT service provider
15
IT-Dienstleister
15
Unternehmensberatung
15
Controlling
14
Management control
14
Dienstleistungssektor
10
Service industry
10
USA
10
United States
10
shared services
10
Business process management
9
Organisatorischer Wandel
9
Organizational change
9
Prozessmanagement
9
Dienstleistung
8
Services
8
Shared services
8
Multinationales Unternehmen
7
Transnational corporation
7
Dienstleistungsmanagement
6
Großbritannien
6
Organisationsstruktur
6
Organizational structure
6
Performance measurement
6
Performance-Messung
6
Service management
6
United Kingdom
6
Business organization
5
more ...
less ...
Online availability
All
Undetermined
5
Type of publication
All
Article
17
Type of publication (narrower categories)
All
Article in journal
Forschungsbericht
Konferenzbeitrag
Lehrbuch
Aufsatz in Zeitschrift
17
Aufsatz im Buch
9
Book section
9
Arbeitspapier
1
Graue Literatur
1
Hochschulschrift
1
Interview
1
Non-commercial literature
1
Thesis
1
Working Paper
1
more ...
less ...
Language
All
English
15
German
2
Author
All
Anosike, Uchenna Paschal
1
Baek, Jihyun
1
Brandon-Jones, Alistair
1
Cai, Shaohan
1
Chadha, Suresh Kumar
1
Choi, Sunmee
1
Eid, Riyad
1
Fernando, Yudi
1
Fleischman, Gary M.
1
Georgi, Dominik
1
Guo, Yanru
1
Haller, Sabine
1
Heineke, Janelle
1
Jeng, Don Jyh-Fu
1
Johnson, Eric N.
1
Joshi, Pradeep
1
Jun, Minjoon
1
Kang, Hayoung
1
Kettinger, William J.
1
Klinski, Sebastian von
1
Kuo, Sky Fang-wen
1
König, Tatjana
1
Large, Rudolf
1
Lee Heng Wei
1
Ling, Qian
1
Ma, Fei
1
Mahmod Sabri Haron
1
McLaughlin, Amy
1
Mohd Suki, Norazah
1
Norizan Mat Saad
1
Pantouvakis, Angelos
1
Park, Sung-hee Sunny
1
Podell, Aubrey L.
1
Ren, Z. Justin
1
Saravanan Raman
1
Shi, Wenjing
1
Silvestro, Rhian
1
Smith, Jeffery S.
1
Subhaseni Chinniah
1
Sun, Qipeng
1
more ...
less ...
Published in...
All
Die Unternehmung : Swiss journal of business research and practice ; Organ der Schweizerischen Gesellschaft für Betriebswirtschaft (SGB)
2
Global journal of business research : GJBR
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of logistics : research and applications
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of quality and service sciences
1
International journal of services and operations management
1
International journal of services and standards
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of purchasing and supply management
1
Journal of targeting, measurement and analysis for marketing
1
Production and operations management : the flagship research journal of the Production and Operations Management Society
1
Service business
1
The service industries journal
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
more ...
less ...
Source
All
ECONIS (ZBW)
17
Showing
1
-
10
of
17
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Exploring factors influencing service trade-offs in the higher education sector : evidence from Malaysia
Saravanan Raman
;
Mohd Suki, Norazah
;
Lee Heng Wei
; …
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 555-575
Persistent link: https://www.econbiz.de/10013454241
Saved in:
2
Managing internal service quality in hotels : determinants and implications
Wu, Xiaoyi
;
Wang, Jie
;
Ling, Qian
- In:
Tourism management : research, policies, practice
86
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012595653
Saved in:
3
Multi-stakeholders' assessment of bike sharing service quality based on DEMATEL-VIKOR method
Ma, Fei
;
Shi, Wenjing
;
Yuen, Kum Fai
;
Sun, Qipeng
;
Guo, …
- In:
International journal of logistics : research and …
22
(
2019
)
5
,
pp. 449-472
Persistent link: https://www.econbiz.de/10012203866
Saved in:
4
The impact of internal service quality on preventable adverse events in hospitals
Zheng, Sarah
;
Tucker, Anita L.
;
Ren, Z. Justin
; …
- In:
Production and operations management : the flagship …
27
(
2018
)
12
,
pp. 2201-2212
Persistent link: https://www.econbiz.de/10011970057
Saved in:
5
Measuring internal service quality in business schools
Joshi, Pradeep
;
Chadha, Suresh Kumar
- In:
International journal of services and standards
11
(
2016
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10011687362
Saved in:
6
Customer contact employees' commitment to extra-role customer service : the effect of internal service quality perception
Choi, Sunmee
;
Baek, Jihyun
;
Kang, Hayoung
- In:
Journal of global scholars of marketing science : …
23
(
2013
)
2
,
pp. 144-158
Persistent link: https://www.econbiz.de/10010406149
Saved in:
7
An extension of internal service quality concept : lesson from the best low-cost carrier in the six regions of the world
Fernando, Yudi
;
Norizan Mat Saad
;
Mahmod Sabri Haron
- In:
International journal of services and operations management
11
(
2012
)
1
,
pp. 13-34
Persistent link: https://www.econbiz.de/10009427084
Saved in:
8
Internal service quality within the different Chinese subcultures : a comparison between Taiwan, China, and Singapore
Jeng, Don Jyh-Fu
;
Kuo, Sky Fang-wen
- In:
Service business
6
(
2012
)
4
,
pp. 425-458
Persistent link: https://www.econbiz.de/10009663625
Saved in:
9
Internal service quality and job satisfaction synergies for performance improvement : some evidence from a B2B environment
Pantouvakis, Angelos
- In:
Journal of targeting, measurement and analysis for marketing
19
(
2011
)
1
,
pp. 11-22
Persistent link: https://www.econbiz.de/10009233567
Saved in:
10
Perceptions of management accounting services
Walker, Kenton B.
;
Fleischman, Gary M.
;
Johnson, Eric N.
- In:
Global journal of business research : GJBR
5
(
2011
)
1
,
pp. 111-123
Persistent link: https://www.econbiz.de/10008810495
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->