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type_genre:"Fallstudie"
~language:"eng"
~subject:"Call centre"
~subject:"Personality psychology"
~type_genre:"Conference paper"
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Call centre
Personality psychology
Arbeitspsychologie
46
Organizational psychology
45
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9
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9
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7
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6
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Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
1
Harvard business review : HBR
1
Journal of managerial psychology
1
Leadership & organization development journal
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New technology, work and employment
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Organization : the critical journal of organization, theory and society
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1
Psychological empowerment, psychological capital, and innovative work behavior : a path to organizational success
I Gede Riana
;
Sukawati, Raka
;
Astawa, I Putu
- In:
Corporate Practices: Policies, Methodologies, and …
,
(pp. 807-815)
.
2024
Persistent link: https://www.econbiz.de/10014575005
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2
Could your personality derail your career? : don’t take these traits to the extreme
Chamorro-Premuzic, Tomas
- In:
Harvard business review : HBR
95
(
2017
)
5
,
pp. 138-141
Persistent link: https://www.econbiz.de/10011730471
Saved in:
3
Identity-based organizations
Carvalho, Jean-Paul
- In:
The American economic review
106
(
2016
)
5
,
pp. 410-414
Persistent link: https://www.econbiz.de/10011700073
Saved in:
4
Psychological capital : a new perspective for psychological health education management of public schools
Wang, Xiaomei
;
Zheng, Quanquan
;
Cao, Xiancai
- In:
Public personnel management
43
(
2014
)
3
,
pp. 371-383
Persistent link: https://www.econbiz.de/10010402657
Saved in:
5
"Catch me if you can?" : a psychological analysis of mangers' feedback seeking
Millward, Lynne J.
;
Asumeng, Maxwell
;
McDowall, Almuth
- In:
Journal of managerial psychology
25
(
2010
)
3/4
,
pp. 384-407
Persistent link: https://www.econbiz.de/10003977503
Saved in:
6
Expert or speaking-partner? : shifting roles and identities in consulting work
Styhre, Alexander
;
Olilla, Sanne
;
Wikmalm, Leena
;
Roth, …
- In:
Leadership & organization development journal
31
(
2010
)
2
,
pp. 159-175
Persistent link: https://www.econbiz.de/10003997069
Saved in:
7
The call centre and its many players
Winiecki, Donald J.
- In:
Organization : the critical journal of organization, …
16
(
2009
)
5
,
pp. 705-731
Persistent link: https://www.econbiz.de/10003885480
Saved in:
8
Managing spoiled identities : dirty workers' struggles for a favourable sense of self
Grandy, Gina
- In:
Qualitative research in organizations and management : …
3
(
2008
)
3
,
pp. 176-198
Persistent link: https://www.econbiz.de/10003803790
Saved in:
9
"You gotta lie to it": software applications and the management of technological change in a call centre
Russell, Bob
- In:
New technology, work and employment
22
(
2007
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10003494484
Saved in:
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