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type_genre:"Reprint"
~person:"Prybutok, Victor R."
~subject:"Online-Handel"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Mehrbändiges Werk"
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Online-Handel
Dienstleistungsqualität
39
Service quality
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Customer satisfaction
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Kundenzufriedenheit
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Consumer behaviour
12
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12
Quality management
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Prybutok, Victor R.
Carlson, Jamie
5
Xu, Xun
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Law, Rob
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Cho, Yun Kyung
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Duarte, Paulo
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International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of services and standards
1
Quality management journal : QMJ
1
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ECONIS (ZBW)
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The value of visual quality and service quality to augmented reality enabled mobile shopping experience
David, Alsius
;
Senn, William D.
;
Peak, Daniel A.
; …
- In:
Quality management journal : QMJ
28
(
2021
)
3
,
pp. 116-127
Persistent link: https://www.econbiz.de/10012584868
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2
The role of E-quality within the consumer dexision making process
Wen, Chao
;
Prybutok, Victor R.
;
Blankson, Charles
; …
- In:
International journal of operations & production …
34
(
2014
)
12
,
pp. 1506-1536
Persistent link: https://www.econbiz.de/10010437778
Saved in:
3
Effects of human agent service quality in an instant messaging decision support system on the customer's trust building
Han, Bo
;
Prybutok, Victor R.
- In:
International journal of services and standards
8
(
2012
)
1
,
pp. 74-91
Persistent link: https://www.econbiz.de/10009618024
Saved in:
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