//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"European journal of marketing : EJM"
~isPartOf:"Global business review"
~isPartOf:"Journal of international trade & commerce"
~subject:"Kundenzufriedenheit"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Emotion"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Kundenzufriedenheit
Emotion
34
Consumer behaviour
25
Konsumentenverhalten
25
Customer satisfaction
9
Beziehungsmarketing
7
Brand image
7
Brand management
7
Markenführung
7
Markenimage
7
Personality psychology
7
Persönlichkeitspsychologie
7
Relationship marketing
7
Cognition
5
Kognition
5
Brand
4
Dienstleistungsqualität
4
India
4
Indien
4
Markenartikel
4
Service quality
4
Advertising
3
Advertising effects
3
Anger
3
Brand loyalty
3
Cause-Related Marketing
3
Cause-related marketing
3
Viral marketing
3
Virales Marketing
3
Werbewirkung
3
Werbung
3
Arbeitsverhalten
2
Bank
2
Beschwerdemanagement
2
Brand love
2
Complaint management
2
Compulsive buying
2
Corporate Social Responsibility
2
Corporate social responsibility
2
Emotional brand attachment
2
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
9
Type of publication (narrower categories)
All
Article in journal
9
Aufsatz in Zeitschrift
9
Language
All
English
9
Author
All
Agarwal, Sonali
1
Antonetti, Paolo
1
Bagozzi, Richard P.
1
Balaji, M. S.
1
Bapat, Dhananjay
1
Choi, Chul-Jae
1
Goswami, Sinmoy
1
Grappi, Silvia
1
Ham, Jeong-Min
1
Inocencio, Ma. Josephine E.
1
Madamba, Jeanette Angeline Banzon
1
Min, Dae-Gyu
1
Mojicac, Loida E.
1
Quazi, Ali
1
Rhee, Seung-Yoon
1
Romani, Simona
1
Roy, Sanjit
1
Sarma, Mrinmoy K.
1
Thanigan, Jayanthi
1
Zapata, Normito R.
1
more ...
less ...
Published in...
All
European journal of marketing : EJM
Global business review
Journal of international trade & commerce
International journal of hospitality management
39
Journal of retailing and consumer services
20
Journal of business research : JBR
15
Journal of hospitality marketing & management
13
The journal of services marketing
13
Tourism management perspectives : TMP
13
Journal of travel and tourism marketing
12
Service business
8
Tourism management : research, policies, practice
8
International journal of contemporary hospitality management
7
Psychology & marketing
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
6
Journal of air transport management
5
Services marketing quarterly
5
The service industries journal
5
European journal of marketing
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of service theory and practice : JSTP
4
Tourism review
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of business excellence : IJBEX
3
International review on public and non-profit marketing
3
Journal of financial services marketing
3
Journal of marketing analytics : JMA
3
Journal of marketing communications
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of service management
3
Journal of service research
3
Journal of vacation marketing
3
The journal of business & industrial marketing
3
Total quality management & business excellence
3
Tourism analysis : an interdisciplinary tourism & hospitality journal
3
Asia Pacific journal of marketing and logistics
2
Australasian marketing journal
2
more ...
less ...
Source
All
ECONIS (ZBW)
9
Showing
1
-
9
of
9
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Deep learning-based sentiment analysis : establishing customer dimension as the lifeblood of business management
Agarwal, Sonali
- In:
Global business review
23
(
2022
)
1
,
pp. 119-136
Persistent link: https://www.econbiz.de/10012822096
Saved in:
2
Shared positive emotion and team effectiveness
Rhee, Seung-Yoon
- In:
Journal of international trade & commerce
17
(
2021
)
1
,
pp. 153-171
Persistent link: https://www.econbiz.de/10013189557
Saved in:
3
The effects of employee service on reuse intention in upscale restaurant service setting : the moderating effect of spatial proximity
Choi, Chul-Jae
;
Ham, Jeong-Min
;
Min, Dae-Gyu
- In:
Journal of international trade & commerce
16
(
2020
)
2
,
pp. 71-89
Persistent link: https://www.econbiz.de/10012592180
Saved in:
4
Modelling customer delight in hotel industry
Goswami, Sinmoy
;
Sarma, Mrinmoy K.
- In:
Global business review
20
(
2019
)
2
,
pp. 405-419
Persistent link: https://www.econbiz.de/10012035708
Saved in:
5
Customers' emotion regulation strategies in service failure encounters
Balaji, M. S.
;
Roy, Sanjit
;
Quazi, Ali
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 960-982
Persistent link: https://www.econbiz.de/10011708773
Saved in:
6
The bittersweet experience of being envied in a consumption context
Romani, Simona
;
Grappi, Silvia
;
Bagozzi, Richard P.
- In:
European journal of marketing : EJM
50
(
2016
)
7/8
,
pp. 1239-1262
Persistent link: https://www.econbiz.de/10011608996
Saved in:
7
Consumer anger: a label in search of meaning
Antonetti, Paolo
- In:
European journal of marketing : EJM
50
(
2016
)
9/10
,
pp. 1602-1628
Persistent link: https://www.econbiz.de/10011616837
Saved in:
8
Exploring relationship among brand experience dimensions, brand evaluation and brand loyalty
Bapat, Dhananjay
;
Thanigan, Jayanthi
- In:
Global business review
17
(
2016
)
6
,
pp. 1357-1372
Persistent link: https://www.econbiz.de/10011665165
Saved in:
9
Factors affecting resto-bar customer satisfaction : imperatives for Philippine restaurateurs pursuing repatronage
Inocencio, Ma. Josephine E.
;
Madamba, Jeanette Angeline …
- In:
Journal of international trade & commerce
12
(
2016
)
3
,
pp. 1-22
Persistent link: https://www.econbiz.de/10011796117
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->