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~accessRights:"restricted"
~isPartOf:"International journal of hospitality management"
~subject:"Beziehungsmarketing"
~subject:"Dienstleistungsmanagement"
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Beziehungsmarketing
Dienstleistungsmanagement
Gastronomie
282
Restaurant industry
282
Consumer behaviour
175
Konsumentenverhalten
175
Dienstleistungsqualität
62
Service quality
62
Customer satisfaction
54
Kundenzufriedenheit
54
Restaurants
45
Relationship marketing
40
Restaurant
40
Coronavirus
34
Food
31
Lebensmittel
28
Emotion
25
COVID-19
19
Viral marketing
19
Virales Marketing
19
Perception
17
Wahrnehmung
17
Internet marketing
16
Online-Marketing
16
Corporate Social Responsibility
14
Corporate social responsibility
14
Online retailing
14
Online-Handel
14
Tourism employees
14
Tourismusberufe
14
Brand image
13
Firm performance
13
Markenimage
13
Social Web
13
Social web
13
Unternehmenserfolg
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Epidemic
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Epidemie
12
Franchising
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Risk
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Brand management
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41
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Qu, Hailin
3
Bonn, Mark Andrew
2
Cho, Meehee
2
Ham, Sunny
2
Im, Jinyoung
2
Kim, Eojina
2
Kim, Peter Beomcheol
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Wong, IpKin Anthony
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Alhelalat, Jebril A.
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Ali, Faizan
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Aureliano-Silva, Leonardo
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Badu-Baiden, Frank
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Beck, Jeffrey A.
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Berezina, Katerina
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Bonfanti, Angelo
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Boonyanit Mathayomchan
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Chen, Xiayu
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Christ-Brendemühl, Sonja
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Chua, Bee-Lia
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Ciftci, Olena
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Cortez, Paulo
1
DiPietro, Robin B.
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Doan, Tin
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El-Kassar, Abdul-Nasser
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Fernandes, Elizabeth
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Gallarza-Granizo, Martina G.
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International journal of hospitality management
International journal of contemporary hospitality management
11
Journal of hospitality marketing & management
11
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Journal of retailing and consumer services
7
The TQM journal : the international review of organizational improvement
5
Asia Pacific journal of marketing and logistics
4
Journal of hospitality and tourism insights
4
Journal of travel and tourism marketing
4
Cornell hospitality quarterly : CQ
3
Journal of international food & agribusiness marketing
3
The Cornell hospitality quarterly
3
Journal of Islamic marketing
2
Journal of business research : JBR
2
Service business
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Tourism management : research, policies, practice
2
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Asia-Pacific journal of business administration
1
Asian Journal of Management Science and Applications
1
BWL Tourismus 8-2011
1
Benchmarking : an international journal ; BIJ
1
De Gruyter eBook-Paket Wirtschaftswissenschaften
1
European management journal
1
Folia oeconomica Stetinensia : FOS
1
Global business review
1
International journal of applied behavioral economics : IJABE ; an official publication of the Information Resources Management Association
1
International journal of business innovation and research : IJBIR
1
International journal of electronic customer relationship management : IJECRM
1
International journal of human resources development and management : IJHRDM
1
International journal of internet marketing and advertising : IJIMA
1
International journal of quality & reliability management
1
International journal of sustainable strategic management : IJSSM
1
Inventi impact: service sector
1
Journal for global business advancement : JGBA
1
Journal of African business
1
Journal of Islamic marketing : JIMA
1
Journal of economic psychology : research in economic psychology and behavioral economics
1
Journal of global information management : an official publication of the Information Resources Management Association
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
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ECONIS (ZBW)
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1
Α ranking model based on user generated content and fuzzy logic
Novas, Dimitrios
;
Papakyriakopoulos, Dimitrios
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014439940
Saved in:
2
Nexus of customer adaptation to mannequins with visit intention to full-service restaurants : role of spatial layout
Selem, Kareem M.
;
Shahidul Islam, Mohammad
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014487567
Saved in:
3
The moments of truth : a qualitative exploration of service interactions between employees with disabilities in the food service industry, and their customers
Doan, Tin
;
Mooney, Shelagh
;
Kim, Peter Beomcheol
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014487591
Saved in:
4
How can foodstagramming improve dining outcomes? : a normative focus perspective
Xiong, Xiling
;
Lian, Qi Lilith
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
113
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014325592
Saved in:
5
Customer experience management strategies in upscale restaurants : lessons from the Covid-19 pandemic
Bonfanti, Angelo
;
Vigolo, Vania
;
Yfantidou, Georgia
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014282504
Saved in:
6
Automated, human, or semi-automated service in restaurants? : an investigation of technology-enabled service designs and customer attribution
Park, Soona
;
Lehto, Xinran Y.
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255930
Saved in:
7
Strategic target customers of food and beverage offerings in full-service hotels : outside-hotel customers
Mun, Sung Gyun
;
Park, Eunhye Olivia
;
Woo, Linda
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185230
Saved in:
8
Augmented reality enhanced experiences in restaurants : scale development and validation
Ali, Faizan
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-8
Persistent link: https://www.econbiz.de/10013185271
Saved in:
9
Bridging the gap : an interview study on frontline employee responses to restaurant technology
Christ-Brendemühl, Sonja
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013185286
Saved in:
10
The effects of consumer brand authenticity, brand image, and age on brand loyalty in time-honored restaurants : findings from SEM and fsQCA
Xu, Jing
;
Prayag, Girish
;
Song, Hanqun
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014227671
Saved in:
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