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~isPartOf:"International journal of pharmaceutical and healthcare marketing : IJPHM"
~subject:"Hochschule"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Hospital
Dienstleistungsqualität
12
Service quality
12
Customer satisfaction
9
Kundenzufriedenheit
9
Krankenhaus
8
Health care
7
Gesundheitsversorgung
6
Gesundheitswesen
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Iran
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Arzneimittel
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Behavioral intention
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Brand image
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Chirurgie
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Consumer satisfaction
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Coronary artery bypass grafting
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Corporate hospitals
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Cultural values
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Customer
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Customer service
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Dienstleistungsmarketing
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Direct to consumer
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Distributor's perceived service quality
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Bamfo, Bylon Abeeku
1
Brunel, Frederic
1
Byram, Anand
1
Cham Tat Huei
1
Desai, Pranjal
1
Dogbe, Courage Simon Kofi
1
El-Bassiouny, Noha
1
Hamed, Sara
1
Henkin, Stanislav
1
Jandavath, Rama Krishna Naik
1
Khalili, Hamidreza
1
Kiani, Soroosh
1
Kurian, Dinesh
1
Lim, Yet-mee
1
Nai Chiek Aik
1
Osei-Frimpong, Kofi
1
Poston, Robert
1
Sameti, Ardalan
1
Shafei, Ingy
1
Taher, Ahmed F.
1
Tay, Alexander Guan Meng
1
Ternès, Anabel
1
Walburg, Jan Auke
1
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International journal of pharmaceutical and healthcare marketing : IJPHM
International journal of hospitality management
49
Health care management review : HCM review
47
Journal of health organization and management
23
Journal of health economics
22
The TQM journal : the international review of organizational improvement
21
Total quality management & business excellence
20
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
20
Journal of marketing for higher education
17
Management science : journal of the Institute for Operations Research and the Management Sciences
16
Quality management journal : QMJ
16
Working paper / National Bureau of Economic Research, Inc.
16
International journal of quality and service sciences
15
International journal of contemporary hospitality management
14
Discussion paper / Centre for Economic Policy Research
13
Journal of hospitality marketing & management
13
International journal of productivity and quality management : IJPQM
12
International journal of quality & reliability management
12
Health marketing quarterly
11
International review on public and non-profit marketing
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Services marketing quarterly
11
Service business
10
Socio-economic planning sciences : the international journal of public sector decision-making
10
Technological forecasting & social change : an international journal
10
Tourism management : research, policies, practice
10
Health care management science
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Economics of education review
8
International journal of production research
8
International journal of services and operations management : IJSOM
8
Journal of business research : JBR
8
The European journal of health economics : HEPAC ; health economics in prevention and care
8
The service industries journal
8
International journal of pharmaceutical and healthcare marketing
7
Manufacturing & service operations management : M & SOM
7
Education economics
6
Health economics
6
International journal of business excellence : IJBEX
6
Journal of hospitality and tourism insights
6
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1
Healthcare quality and medicine reimbursement criteria in Iran
Khalili, Hamidreza
;
Sameti, Ardalan
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
4
,
pp. 455-470
Persistent link: https://www.econbiz.de/10011812921
Saved in:
2
Factors influencing the choice of private and public hospitals : empirical evidence from Ghana
Bamfo, Bylon Abeeku
;
Dogbe, Courage Simon Kofi
- In:
International journal of pharmaceutical and healthcare …
11
(
2017
)
1
,
pp. 80-96
Persistent link: https://www.econbiz.de/10011705028
Saved in:
3
Healthcare service quality effect on patient satisfaction and behavioural intentions in corporate hospitals in India
Jandavath, Rama Krishna Naik
;
Byram, Anand
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
1
,
pp. 48-74
Persistent link: https://www.econbiz.de/10011563854
Saved in:
4
Direct to consumer advertising of robotic heart bypass surgery : effectiveness, patient satisfaction and clinical outcomes
Kiani, Soroosh
;
Kurian, Dinesh
;
Henkin, Stanislav
; …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 358-375
Persistent link: https://www.econbiz.de/10011643421
Saved in:
5
Antecedents of hospital brand image and the relationships with medical tourists' behavioral intention
Cham Tat Huei
;
Lim, Yet-mee
;
Nai Chiek Aik
;
Tay, …
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
4
,
pp. 412-431
Persistent link: https://www.econbiz.de/10011643495
Saved in:
6
Examining the effects of patient characteristics and prior value needs on the patient-doctor encounter process in healthcare service delivery
Osei-Frimpong, Kofi
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 192-213
Persistent link: https://www.econbiz.de/10011591748
Saved in:
7
Evidence-based design and transformative service research for the healthcare in hospitals : setting the research agenda
Hamed, Sara
;
El-Bassiouny, Noha
;
Ternès, Anabel
- In:
International journal of pharmaceutical and healthcare …
10
(
2016
)
2
,
pp. 214-229
Persistent link: https://www.econbiz.de/10011591753
Saved in:
8
Healthcare service quality : what really matters to the female patient?
Shafei, Ingy
;
Walburg, Jan Auke
;
Taher, Ahmed F.
- In:
International journal of pharmaceutical and healthcare …
9
(
2015
)
4
,
pp. 369-391
Persistent link: https://www.econbiz.de/10011479969
Saved in:
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