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~isPartOf:"Journal of air transport management"
~subject:"Customer satisfaction"
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Customer satisfaction
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Zufriedenheit
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Air transport
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Dienstleistungsqualität
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Costa, Joana Martinho
1
Karatepe, Osman M.
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Pereira, Francisco
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Raimundo, António
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Journal of air transport management
International journal of hospitality management
13
The journal of services marketing
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Tourism management : research, policies, practice
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Journal of business research : JBR
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Journal of retailing and consumer services
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Tourism management perspectives : TMP
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International journal of bank marketing
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International journal of contemporary hospitality management
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International journal of event and festival management
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Journal of purchasing and supply management
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
3
Journal of hospitality marketing & management
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Journal of service management
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Journal of travel and tourism marketing
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Applied economics letters
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Corporate governance : international journal of business in society
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Decision : official journal of Indian Institute of Management Calcutta
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Economics of education review
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Education economics
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Group & organization management : an international journal
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Health marketing quarterly
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of services, economics and management
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Journal of economic psychology : research in economic psychology and behavioral economics
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Journal of education for business
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Journal of strategic marketing
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Journal of vacation marketing
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Journal of vocational behavior
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Marketing letters : a journal of research in marketing
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Nonprofit and voluntary sector quarterly : journal of the Association for Research on Nonprofit Organizations and Voluntary Action
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Psychology & marketing
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Sport management review
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The TQM journal : the international review of organizational improvement
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The service industries journal
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Total quality management & business excellence
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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The impact of the COVID-19 pandemic on airlines’ passenger satisfaction
Pereira, Francisco
;
Costa, Joana Martinho
;
Raimundo, …
- In:
Journal of air transport management
112
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014458974
Saved in:
2
An empirical investigation of psychological capital among flight attendants
Karatepe, Osman M.
;
Talebzadeh, Niusha
- In:
Journal of air transport management
55
(
2016
),
pp. 193-202
Persistent link: https://www.econbiz.de/10011547849
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