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~isPartOf:"Journal of retailing and consumer services"
~subject:"Airline"
~subject:"Luftverkehr"
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Airline
Luftverkehr
Air transport
6
Dienstleistungsqualität
6
Service quality
6
Customer satisfaction
4
Fluggesellschaft
4
Kundenzufriedenheit
4
Consumer behaviour
3
Konsumentenverhalten
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Air passenger transport
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Airline service
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Customer service
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Dienstleistungssektor
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Kundenservice
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Passagierluftverkehr
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Satisfaction
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Service industry
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Air transport policy
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Air transportation
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Airport services quality
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Big Data
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Customer value
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Data Mining
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Park, Eunil
2
Bae, Kunwoo
1
Bellamkonda, Raja Shekhar
1
Chae, Junjae
1
Chen, Yanhong
1
Choi, Dongho
1
Dequan, Zheng
1
Hong, Seock-Jin
1
Jang, Yeonju
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Jeong, Nam Jeong
1
Kamarulzaman, Yusniza
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Kim, Jina
1
Li, Bin
1
Liu, Luning
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Mahapatra, Subas Chandra
1
Mohd-Any, Amrul Asraf
1
Pobil, Angel Pasqual del
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Journal of retailing and consumer services
Journal of air transport management
473
Transportation research / E : an international journal
73
Journal of revenue and pricing management
43
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
35
Research in transportation economics
33
Economics of transportation : the official journal of the International Transportation Economics Association
25
European journal of operational research : EJOR
19
International journal of industrial organization
18
Computers & operations research : and their applications to problems of world concern ; an international journal
15
Journal of travel and tourism marketing
13
Springer eBook Collection
12
Tourism management : research, policies, practice
12
Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I
11
International journal of transport economics : IJTE
11
Review of industrial organization : RIO
11
SpringerLink / Bücher
11
Omega : the international journal of management science
10
Tourism economics : the business and finance of tourism and recreation
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
9
Networks and spatial economics : a journal of infrastructure modeling and computation
9
Management science : journal of the Institute for Operations Research and the Management Sciences
8
Applied economics letters
7
OECD Environment Statistics
7
Technological forecasting & social change : an international journal
7
Transportation science
7
Climate policy
6
Tourism management perspectives : TMP
6
Advances in airline economics
5
International Transport Forum Discussion Papers
5
Journal of transport economics & policy : JTEP
5
Regional studies : official journal of the Regional Studies Association
5
Working paper / National Bureau of Economic Research, Inc.
5
Applied economics
4
Challenges and opportunities for transportation services in the post-COVID-19 era
4
Energy economics
4
INFORMS journal on applied analytics
4
International Transport Forum Policy Papers
4
International journal of production research
4
International journal of revenue management : IJRM
4
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ECONIS (ZBW)
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1
Estimating travellers' value when purchasing auxiliary services in the airline industry based on the RFM model
Chen, Yanhong
;
Liu, Luning
;
Dequan, Zheng
;
Li, Bin
- In:
Journal of retailing and consumer services
74
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014364543
Saved in:
2
Higher expectations of passengers do really sense : development and validation a multiple scale-FliQual for air transport service quality
Mahapatra, Subas Chandra
;
Bellamkonda, Raja Shekhar
- In:
Journal of retailing and consumer services
70
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014240283
Saved in:
3
Validating a consumer-based service brand equity (CBSBE) model in the airline industry
Sarker, Moniruzzaman
;
Mohd-Any, Amrul Asraf
; …
- In:
Journal of retailing and consumer services
59
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012433421
Saved in:
4
Exploring different airport users' service quality satisfaction between service providers and air travelers
Hong, Seock-Jin
;
Choi, Dongho
;
Chae, Junjae
- In:
Journal of retailing and consumer services
52
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012132249
Saved in:
5
The role of satisfaction on customer reuse to airline services : an application of Big Data approaches
Park, Eunil
- In:
Journal of retailing and consumer services
47
(
2019
),
pp. 370-374
Persistent link: https://www.econbiz.de/10011995650
Saved in:
6
Determinants of customer satisfaction with airline services : an analysis of customer feedback big data
Park, Eunil
;
Jang, Yeonju
;
Kim, Jina
;
Jeong, Nam Jeong
; …
- In:
Journal of retailing and consumer services
51
(
2019
),
pp. 186-190
Persistent link: https://www.econbiz.de/10012115080
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