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~accessRights:"restricted"
~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Dienstleistungsqualität"
~subject:"Wahrscheinlichkeitsrechnung"
~subject:"Warteschlangentheorie"
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Dienstleistungsqualität
Wahrscheinlichkeitsrechnung
Warteschlangentheorie
Queueing theory
42
Gesundheitsversorgung
8
Health care
8
Hospital
7
Krankenhaus
7
Scheduling problem
6
Scheduling-Verfahren
6
healthcare
6
queues
6
Ankündigungseffekt
5
Announcement effect
5
Consumer behaviour
5
Konsumentenverhalten
5
Preismanagement
5
Pricing strategy
5
delay announcements
5
pricing
5
priority
5
Experiment
4
Revenue management
4
Revenue-Management
4
Stochastic process
4
Stochastischer Prozess
4
queueing
4
Call centre
3
Callcenter
3
Emergency department
3
Game theory
3
Gesundheitswesen
3
Health care system
3
Notaufnahme
3
Operations Research
3
Operations research
3
Spieltheorie
3
Tourenplanung
3
Vehicle routing problem
3
approximations
3
behavioral operations
3
many-server queues
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English
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Bassamboo, Achal
5
Cui, Shiliang
4
Yang, Luyi
4
Ibrahim, Rouba
3
Yu, Qiuping
3
Allon, Gad
2
Deshpande, Vinayak
2
Dong, Jing
2
Emadi, Seyed Morteza
2
Gupta, Varun
2
Shunko, Masha
2
Tezcan, Tolga
2
Wang, Zhongbin
2
Ziya, Serhan
2
Afèche, Philipp
1
Argon, Nilay
1
Arlotto, Alessandro
1
Armony, Mor
1
Bandi, Chaithanya
1
Benjaafar, Saif
1
Cachon, Gérard
1
Campello, Fernanda
1
Chan, Carri W.
1
Cho, Soo-Haeng
1
Clark, Jonathan R.
1
Debo, Laurens
1
Debo, Laurens G.
1
Do, Hung
1
Escobar, Gabriel J.
1
Farias, Vivek F.
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Frazelle, Andrew E.
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Gunnarsson, Einar Bjarki
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Gurvich, Itai
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Hathaway, Brett A.
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Hathaway, Brett Alan
1
Haviv, Moshe
1
He, Shuangchi
1
Hu, Ming
1
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1
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Management science : journal of the Institute for Operations Research and the Management Sciences
European journal of operational research : EJOR
101
Operations research
62
Operations research letters
61
International journal of production research
40
Computers & operations research : and their applications to problems of world concern ; an international journal
28
Manufacturing & service operations management : M & SOM
28
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
25
Opsearch : journal of the Operational Research Society of India
24
Mathematics of operations research
21
International journal of production economics
20
Operational research : an international journal
19
Production and operations management : the flagship research journal of the Production and Operations Management Society
17
Journal of the Operational Research Society
16
Transportation research / E : an international journal
14
RAIRO / Operations research
13
INFORMS journal on computing : JOC
11
OR spectrum : quantitative approaches in management
11
Omega : the international journal of management science
11
SpringerLink / Bücher
10
Health care management science
8
Health care management science : a new journal serving the international health care management community
8
IMA journal of management mathematics
8
Production and operations management : an international journal of the Production and Operations Management Society
7
Retrial queues and related models
7
Mathematical methods of operations research
6
Top : an official journal of the Spanish Society of Statistics and Operations Research
6
European journal of industrial engineering : EJIE
5
INFOR : information systems and operational research
5
Journal of air transport management
5
Games and economic behavior
4
International Series in Operations Research & Management Science
4
Lecture Notes in Economics and Mathematical Systems
4
4OR : a quarterly journal of operations research
3
Computational methods and applications in queueing theory
3
INFORMS journal on computing : JOC ; charting new directions in operations research and computer science ; a journal of the Institute for Operations Research and the Management Sciences
3
Journal of management analytics
3
Journal of mathematical economics
3
Journal of the Operational Research Society : OR
3
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
3
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ECONIS (ZBW)
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1
Managing outpatient service with strategic walk-ins
Liu, Nan
;
Jaarsveld, Willem van
;
Wang, Shan
;
Xiao, Guanlian
- In:
Management science : journal of the Institute for …
69
(
2023
)
10
,
pp. 5904-5922
Persistent link: https://www.econbiz.de/10014393038
Saved in:
2
Wait time-based pricing for queues with customer-chosen service times
Lin, Chen-An
;
Shang, Kevin
;
Sun, Peng
- In:
Management science : journal of the Institute for …
69
(
2023
)
4
,
pp. 2127-2146
Persistent link: https://www.econbiz.de/10014305388
Saved in:
3
Dimensioning on-demand vehicle sharing systems
Benjaafar, Saif
;
Wu, Shining
;
Liu, Hanling
;
Gunnarsson, …
- In:
Management science : journal of the Institute for …
68
(
2022
)
2
,
pp. 1218-1232
Persistent link: https://www.econbiz.de/10012878954
Saved in:
4
Assigning priorities (or not) in service systems with nonlinear waiting costs
Ouyang, Huiyin
;
Argon, Nilay
;
Ziya, Serhan
- In:
Management science : journal of the Institute for …
68
(
2022
)
2
,
pp. 1233-1255
Persistent link: https://www.econbiz.de/10012878962
Saved in:
5
Personalized priority policies in call centers using past customer interaction information
Hathaway, Brett Alan
;
Emadi, Seyed Morteza
;
Deshpande, …
- In:
Management science : journal of the Institute for …
68
(
2022
)
4
,
pp. 2806-2823
Persistent link: https://www.econbiz.de/10013368311
Saved in:
6
Delay information in virtual queues : a large-scale field experiment on a major ride-sharing platform
Yu, Qiuping
;
Zhang, Yiming
;
Zhou, Yong-Pin
- In:
Management science : journal of the Institute for …
68
(
2022
)
8
,
pp. 5745-5757
Persistent link: https://www.econbiz.de/10013371073
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7
Serving democracy : evidence of voting resource disparity in Florida
Cachon, Gérard
;
Kaaua, Dawson
- In:
Management science : journal of the Institute for …
68
(
2022
)
9
,
pp. 6687-6696
Persistent link: https://www.econbiz.de/10013373155
Saved in:
8
Don't call us, we'll call you : an empirical study of caller behavior under a callback option
Hathaway, Brett A.
;
Emadi, Seyed Morteza
;
Deshpande, Vinayak
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1508-1526
Persistent link: https://www.econbiz.de/10012506002
Saved in:
9
Pooled vs. dedicated queues when customers are delay-sensitive
Sunar, Nur
;
Tu, Yichen
;
Ziya, Serhan
- In:
Management science : journal of the Institute for …
67
(
2021
)
6
,
pp. 3785-3802
Persistent link: https://www.econbiz.de/10012607136
Saved in:
10
A queueing model and analysis for autonomous vehicles on highways
Mirzaeian, Neda
;
Cho, Soo-Haeng
;
Scheller-Wolf, Alan
- In:
Management science : journal of the Institute for …
67
(
2021
)
5
,
pp. 2904-2923
Persistent link: https://www.econbiz.de/10012550053
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