//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~isPartOf:"Tourism management perspectives : TMP"
~subject:"Customer satisfaction"
~subject:"Satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer satisfaction"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Satisfaction
Kundenzufriedenheit
73
Holiday behaviour
39
Urlaubsverhalten
39
Consumer behaviour
33
Konsumentenverhalten
33
Tourism
30
Tourismus
30
Tourism industry
24
Tourismuswirtschaft
24
Dienstleistungsqualität
21
Service quality
21
Beziehungsmarketing
18
Relationship marketing
18
Tourism marketing
18
Tourismusmarketing
18
Emotion
13
Destination management
11
Destinationsmanagement
11
Hotel industry
11
Hotellerie
11
Tourist satisfaction
9
International tourism
7
Internationaler Tourismus
7
Zufriedenheit
6
Arbeitszufriedenheit
5
Customer service
5
Gastronomie
5
Job satisfaction
5
Kundenservice
5
Motivation
5
Restaurant industry
5
Destination loyalty
4
Perceived value
4
Willingness to pay
4
Zahlungsbereitschaftsanalyse
4
Airport
3
Beschwerdemanagement
3
Betriebliche Wertschöpfung
3
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
73
Type of publication (narrower categories)
All
Article in journal
73
Aufsatz in Zeitschrift
73
Language
All
English
73
Author
All
Prayag, Girish
3
Caber, Meltem
2
Cervera-Taulet, Amparo
2
Han, Heesup
2
Huan, Tzung-cheng
2
Olugbade, Olusegun A.
2
Rathnayake, Rathnayake Mudiyanselage Wasantha
2
Xu, Jing
2
Akinci, Serkan
1
Aksoy, Safak
1
Al-Baity, Mohamed
1
Albayrak, Tahir
1
Almeida-García, Fernando
1
Alola, Uju Violet
1
Alrwajfah, Moayad Mohammad
1
An, Soyoung
1
Andrianto, Tomy
1
Arteaga, Francisco
1
Avci, Turgay
1
Bani-Melhem, Shaker
1
Barrutia, José M.
1
Bezerra, George C. L.
1
Björk, Peter
1
Boǧan, Erhan
1
Brida, Juan Gabriel
1
Buzova, Daniela
1
Cai, Xiaomei
1
Calderón Garcia, Haydée
1
Carvajal-Trujillo, Elena
1
Casadesús, Martí
1
Castañeda García, J. Alberto
1
Cengizci, Aslıhan Dursun
1
Chang, Kang-Tsung
1
Chang, Mengqian
1
Chen, Hung-Bin
1
Chen, Kuan-Ying
1
Chen, Shan-Pei
1
Chen, Xiaohong
1
Chen, Yong
1
Cheng, Mingming
1
more ...
less ...
Published in...
All
Tourism management perspectives : TMP
Journal of retailing and consumer services
323
International journal of hospitality management
238
Journal of business research : JBR
182
Journal of hospitality marketing & management
107
Journal of travel and tourism marketing
105
The journal of services marketing
98
Tourism management : research, policies, practice
97
International journal of contemporary hospitality management
86
Service business
81
The service industries journal
70
Total quality management & business excellence
63
Journal of air transport management
61
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
57
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
55
Services marketing quarterly
53
Asia Pacific journal of marketing and logistics
52
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
52
SpringerLink / Bücher
50
Journal of strategic marketing
44
The TQM journal : the international review of organizational improvement
44
Journal of hospitality and tourism insights
42
International journal of quality & reliability management
38
Tourism analysis : an interdisciplinary tourism & hospitality journal
37
Journal of service management
36
Journal of Islamic marketing
35
International journal of services and operations management : IJSOM
33
Journal of vacation marketing
33
Psychology & marketing
33
International journal of quality and service sciences
32
The international journal of bank marketing : IJBM
32
International journal of business excellence : IJBEX
31
Industrial marketing management : the international journal for industrial and high-tech firms
30
International journal of services, economics and management
30
International journal of productivity and quality management : IJPQM
28
Technological forecasting & social change : an international journal
28
International review on public and non-profit marketing
27
Journal of internet commerce
27
International journal of bank marketing
26
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
26
more ...
less ...
Source
All
ECONIS (ZBW)
73
Showing
1
-
10
of
73
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Can bike-sharing availability improve tourist satisfaction? : evidence in Chicago
Zhang, Ziqiong
;
Yang, Yang
;
Yang, Sen
;
Zhang, Zili
- In:
Tourism management perspectives : TMP
48
(
2023
),
pp. 1-23
Persistent link: https://www.econbiz.de/10014461385
Saved in:
2
Exploring the effects of customers' assessments of a restaurant's atmospherics and emotional assessments on a fine-dining experience and intentions to return
Leong, Man Wai Aliana
;
Chen, Kuan-Ying
;
Chen, Hung-Bin
; …
- In:
Tourism management perspectives : TMP
47
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014318829
Saved in:
3
Unexpected surprise : emotion analysis and aspect based sentiment analysis (ABSA) of user generated comments to study behavioral intentions of tourists
Mehra, Payal
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014283421
Saved in:
4
How to improve travel-app use continuance : The moderating role of culture
Coves-Martínez, Ángel L.
;
Sabiote Ortiz, Carmen M.
; …
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014283424
Saved in:
5
The effect of customer incivility on employees' work effort and intention to quit : mediating role of job satisfaction
Doğantekin, Ali
;
Boǧan, Erhan
;
Dedeoğlu, Bekir Bora
- In:
Tourism management perspectives : TMP
45
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014283435
Saved in:
6
How perceived authenticity affects tourist satisfaction and behavioral intention towards natural disaster memorials : a mediation analysis
Wang, Jinwei
;
Chang, Mengqian
;
Luo, Xianrong
;
Qiu, Rui
; …
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014310295
Saved in:
7
Using authenticity cues to increase repurchase intention in restaurants : should the focus be on ability or morality?
Xu, Jing
;
Song, Hanqun
;
Prayag, Girish
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-16
Persistent link: https://www.econbiz.de/10014310348
Saved in:
8
The impact of restorative destination environments on tourists' well-being and environmentally responsible behavior : a reasonable person model
Qiu, Hanqin
;
Wang, Guoquan
;
Ren, Lianping
;
Zhang, Junjiao
; …
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013494148
Saved in:
9
When social phobia meets excessive service : effects on customer delight and loyalty
Xiong, Wei
;
Huang, Meijiao
;
Okumus, Bendegul
;
Leung, Xi Y.
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013494161
Saved in:
10
Volunteers of mega-events as co-creators of host destinations : volunteers' experience, value, and satisfaction toward host destination
Kim, Mina
;
Kim, Hany
;
Kim, Daehwan
- In:
Tourism management perspectives : TMP
44
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013494200
Saved in:
1
2
3
4
5
6
7
8
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->