//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~accessRights:"restricted"
~language:"eng"
~person:"Bang, Nguyen"
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Consumer behaviour"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Consumer behaviour
24
Konsumentenverhalten
24
Brand management
16
Markenführung
16
Brand image
14
Markenimage
14
Brand
10
Markenartikel
10
Beziehungsmarketing
9
Relationship marketing
9
Kundenzufriedenheit
6
Einzelhandel
4
Retail trade
4
Brand loyalty
3
Brand reputation
3
Islam
3
Place marketing
3
Religion
3
Satisfaction
3
Standortmarketing
3
Corporate reputation
2
Customer integration
2
Dienstleistungsqualität
2
Firmenimage
2
Gastronomie
2
Higher education institution
2
Hochschule
2
Islamic
2
Islamic branding
2
Islamisch
2
Kundenintegration
2
Malaysia
2
Markentreue
2
Marketing
2
Marketing management
2
Marketingmanagement
2
Online retailing
2
Online-Handel
2
Religious beliefs
2
more ...
less ...
Online availability
All
Undetermined
Type of publication
All
Article
6
Type of publication (narrower categories)
All
Article in journal
6
Aufsatz in Zeitschrift
6
Language
All
English
Author
All
Bang, Nguyen
Han, Heesup
39
Mattila, Anna S.
14
Prayag, Girish
12
Bilgihan, Anil
11
Prentice, Catherine
11
Wong, IpKin Anthony
10
Ahn, Jiseon
9
Balaji, M. S.
9
Gustafsson, Anders
9
Kim, Jinkyung Jenny
9
Liu, Chih-Hsing
9
Loureiro, Sandra Maria Correia
9
Rather, Raouf Ahmad
9
Sreejesh, S.
9
Wu, Luorong
9
Yu, Jongsik
9
Chua, Bee-Lia
8
Hyun, Sunghyup Sean
8
Khan, Imran
8
Klaus, Philipp
8
Park, Jungkun
8
Prashar, Sanjeev
8
Quach, Sara
8
Wei, Wei
8
Xu, Xun
8
Al-Ansi, Amr
7
Barnes, Donald C.
7
Cai, Ruiying
7
Gursoy, Dogan
7
Karjaluoto, Heikki
7
Lee, Sanghyeop
7
Molinillo, Sebastian
7
Paul, Justin
7
Seger-Guttmann, Tali
7
Ali, Faizan
6
Fatma, Mobin
6
Fernandes, Teresa
6
Gong, Taeshik
6
Hollebeek, Linda D.
6
more ...
less ...
Published in...
All
Electronic markets : the international journal on networked business
1
Journal of service theory and practice : JSTP
1
Marketing intelligence & planning
1
Technological forecasting & social change : an international journal
1
The international journal of bank marketing : IJBM
1
The journal of services marketing
1
Source
All
ECONIS (ZBW)
6
Showing
1
-
6
of
6
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Why do satisfied customers defect? : a closer look at the simultaneous effects of switching barriers and inducements on customer loyalty
Chuah, Stephanie Hui-wen
;
Rauschnabel, Philipp A.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
3
,
pp. 616-641
Persistent link: https://www.econbiz.de/10011707281
Saved in:
2
Constituents and consequences of smart customer experience in retailing
Roy, Sanjit
;
Balaji, M. S.
;
Sadeque, Saalem
;
Bang, Nguyen
; …
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 257-270
Persistent link: https://www.econbiz.de/10011899384
Saved in:
3
Consumer-based virtual brand personality (CBVBP), customer satisfaction and brand loyalty in the online banking industry
Khian Sin Ong
;
Bang, Nguyen
;
Sharifah Faridah Syed Alwi
- In:
The international journal of bank marketing : IJBM
35
(
2017
)
3
,
pp. 370-390
Persistent link: https://www.econbiz.de/10011731393
Saved in:
4
Constructing online switching barriers : examining the effects of switching costs and alternative attractiveness on e-store loyalty in online pure-play retailers
Ezlika Ghazali
;
Bang, Nguyen
;
Mutum, Dilip S.
; …
- In:
Electronic markets : the international journal on …
26
(
2016
)
2
,
pp. 157-171
Persistent link: https://www.econbiz.de/10011666746
Saved in:
5
As time goes by ... maintaining longitudinal satisfaction : a perspective of hedonic adaptation
Ying, Yu
;
Jing, Fengjie
;
Bang, Nguyen
;
Chen, Junsong
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 63-74
Persistent link: https://www.econbiz.de/10011445623
Saved in:
6
Place-based brand experience, place attachment and loyalty
Cardinale, Sylvia
;
Bang, Nguyen
;
Melewar, T. C.
- In:
Marketing intelligence & planning
34
(
2016
)
3
,
pp. 302-317
Persistent link: https://www.econbiz.de/10011570770
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->