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Bolander, Willy
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Journal of retailing
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Journal of the Academy of Marketing Science
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An investigation of consumer subjective knowledge in frontline interactions
Hochstein, Bryan
;
Bolander, Willy
;
Christenson, Brett
; …
- In:
Journal of retailing
97
(
2021
)
3
,
pp. 336-346
Persistent link: https://www.econbiz.de/10013256044
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2
Adapting influence approaches to informed consumers in high-involvement purchases : are salespeople really doomed?
Hochstein, Bryan
;
Bolander, Willy
;
Goldsmith, Ronald E.
; …
- In:
Journal of the Academy of Marketing Science
47
(
2019
)
1
,
pp. 118-137
Persistent link: https://www.econbiz.de/10011996688
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