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~accessRights:"restricted"
~person:"Evans, Kenneth R."
~source:"econis"
~subject:"Consumer behaviour"
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Evans, Kenneth R.
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Journal of the Academy of Marketing Science
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Customer query handling in sales interactions
Singh, Sunil
;
Marinova, Detelina
;
Singh, Jagdip
;
Evans, …
- In:
Journal of the Academy of Marketing Science
46
(
2018
)
5
,
pp. 837-856
Persistent link: https://www.econbiz.de/10011924771
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