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~accessRights:"restricted"
~person:"Friend, Scott B."
~person:"Zablah, Alex R."
~subject:"Arbeitsleistung"
~subject:"United States"
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Arbeitsleistung
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Salespeople
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9
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Friend, Scott B.
Zablah, Alex R.
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Journal of marketing theory and practice
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A meta-analytic investigation of the organizational identification : job performance relationship in the frontlines
Lee, Na Young
;
Zablah, Alex R.
;
Noble, Stephanie M.
- In:
Journal of retailing
99
(
2023
)
3
,
pp. 370-384
Persistent link: https://www.econbiz.de/10014461658
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2
How customer requests influence frontline employee job outcomes : the role of personal appraisal tendencies and situational customer demandingness
Jung, Jin Ho
;
Brown, Tom
;
Zablah, Alex R.
- In:
Journal of retailing
98
(
2022
)
2
,
pp. 315-334
Persistent link: https://www.econbiz.de/10013364288
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3
Positive psychology in sales : integrating psychological capital
Friend, Scott B.
;
Johnson, Jeff S.
;
Luthans, Fred
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 306-327
Persistent link: https://www.econbiz.de/10011532829
Saved in:
4
Exploring the state of salesperson insecurity : how it emerges and why it matters?
Chaker, Nawar N.
;
Schumann, David W.
;
Zablah, Alex R.
; …
- In:
Journal of marketing theory and practice
24
(
2016
)
3
,
pp. 344-364
Persistent link: https://www.econbiz.de/10011532958
Saved in:
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