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~accessRights:"restricted"
~person:"Gallarza, Martina G."
~subject:"Customer value"
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Search: subject_exact:"Value added statement"
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Customer value
Betriebliche Wertschöpfung
7
Value creation
7
Kundenwert
5
Beziehungsmarketing
4
Customer satisfaction
4
Kundenzufriedenheit
4
Relationship marketing
4
Dienstleistungsqualität
3
Service quality
3
Cognition
2
Kognition
2
Measurement
2
Messung
2
Value dimensions
2
Bundling strategy
1
Causal model
1
Causal models
1
Causality analysis
1
Cognitive and affective satisfaction
1
Conceptualization
1
Construct validity
1
Consumer behaviour
1
Customer integration
1
Dienstleistung
1
Einzelhandel
1
Ethiopia
1
Gesundheitswesen
1
Health care system
1
Healthcare marketing
1
Higher-order measures
1
Hospitality
1
Hotel industry
1
Hotellerie
1
Intra and inter-variable perspective
1
Intrinsic dimensions of value
1
Kausalanalyse
1
Konsumentenverhalten
1
Kundenintegration
1
Leistungsbündel
1
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English
5
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Gallarza, Martina G.
Eggert, Andreas
6
Keränen, Joona
6
Kleinaltenkamp, Michael
5
Shamim, Amjad
5
Aarikka-Stenroos, Leena
4
Frow, Pennie
4
Le Nguyen Hau
4
Payne, Adrian
4
Ahn, Jiseon
3
Busser, James A.
3
Chaker, Nawar N.
3
Corsaro, Daniela
3
Del Chiappa, Giacomo
3
Gil Saura, Irene
3
Khan, Imran
3
Luu Trong Tuan
3
Shulga, Lenna V.
3
Ulaga, Wolfgang
3
Akter, Shahriar
2
Albinsson, Pia A.
2
Anderson, James C.
2
Arteaga, Francisco
2
Arteaga-Moreno, Francisco
2
Babu, Mujahid Mohiuddin
2
Balaji, M. S.
2
Biggemann, Sergio
2
Bischoff, Pirmin
2
Boadi, Evans Asante
2
Cabiddu, Francesca
2
Chatterjee, Sharmila C.
2
Edvardsson, Bo
2
Elgeti, Laura
2
Foroudi, Pantea
2
Forrest, Jeffrey Yi-Lin
2
Friend, Scott B.
2
Grace, Debra
2
Grönroos, Christian
2
Hadjielias, Elias
2
He, Jiaxun
2
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Journal of creating value
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of service management
1
The journal of services marketing
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
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1
Defining and measuring customer value : some reflections and new perspectives
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
- In:
Journal of creating value
9
(
2023
)
1
,
pp. 27-45
Persistent link: https://www.econbiz.de/10014581524
Saved in:
2
Active and reactive value dimensions : a dynamic-based perspective in the hotel sector
Gallarza, Martina G.
;
Sánchez-Fernández, Raquel
; …
- In:
Journal of hospitality & tourism research : JHTR ; the …
46
(
2022
)
7
,
pp. 1436-1473
Persistent link: https://www.econbiz.de/10013387412
Saved in:
3
Customer value in tourism and hospitality : broadening dimensions and stretching the value-satisfaction-loyalty chain
Gallarza, Martina G.
;
Arteaga, Francisco
;
Gil Saura, Irene
- In:
Tourism management perspectives : TMP
31
(
2019
),
pp. 254-268
Persistent link: https://www.econbiz.de/10012113007
Saved in:
4
A multidimensional service-value scale based on Holbrook's typology of customer value : bridging the gap between the concept and its measurement
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
Journal of service management
28
(
2017
)
4
,
pp. 724-762
Persistent link: https://www.econbiz.de/10011731230
Saved in:
5
Intrinsic value dimensions and the value-satisfaction-loyalty chain : a causal model for services
Gallarza, Martina G.
;
Arteaga-Moreno, Francisco
;
Del …
- In:
The journal of services marketing
30
(
2016
)
2
,
pp. 165-185
Persistent link: https://www.econbiz.de/10011487022
Saved in:
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